Merchandising Manager

Cost Plus World Market - Norman, OK3.6

Full-timeEstimated: $48,000 - $65,000 a year
In partnership with the Store Manager, model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards and recovery. Hire, develop and retain a high performance team through coaching, training and recognition.ESSENTIAL DUTIES & RESPONSIBILITIES
  • Ensure an exceptional customer experience, including visual execution/standards and customer engagement
  • Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
  • Build and retain a high-performance customer-focused team through training, development and performance management
  • Assess and analyze business trends utilizing all available reporting to problem solve at the department/category level and take appropriate action
  • Utilize all company tools and training resources to educate the team on product knowledge and visual presentation skills; validate execution of visual certification routines
  • Monitor publication calendar and delivery schedule to effectively plan and execute all visual workload; partner with Operations Manager to effectively schedule for all workload
  • Responsible for organizing, planning and execution of all signage and graphics in partnership with entire leadership team
  • Establish and maintain strong inventory management and data integrity routines, including expiry management and MOS routines
  • Responsible for deployment and management of company outreach initiatives, inclusive of designers, decorators and caterers
  • Manage, train and develop Merchandising Specialist to drive department/category results
  • Additional duties and responsibilities as assigned by and in the absence of Store Manager
  • Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills that align with strategic initiatives, effective delegation and validation and the ability to efficiently execute daily priorities
  • Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
  • Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
  • Ability to lift up to 40lbs