Field Operations Specialists

Wheels Labs, Inc. - Chicago, IL1.7

Full-timeEstimated: $39,000 - $55,000 a year
Field Operations Specialist
Wheels is a last-mile, shared electric vehicle platform changing the current landscape in dockless mobility. With innovative products focused on sleek design and safety, Wheels provides a low-cost, fun, and comfortable way to get around cities through the connection of a smartphone. Wheels is headquartered in West Hollywood, California and is expanding quickly across the world.

The Pit Crew works in the field using technology to help monitor, maintain, and reposition vehicles across cities. It is a hands-on role where team members manage a broad set of responsibilities based on the dynamic day-to-day patterns and usage of vehicles in our cities. As a Pit Crew member, you’ll play a vital role in ensuring the health of our fleet and in bringing safe, reliable rides to users everyday.

What You'll Do:
Use mobile applications to capture operational data, track fleet activity, and log field repair information

Inspect vehicles across your service area to identify vehicles in need of maintenance and repair

Work alongside the city operations team to collect and reposition vehicles

Operate electric vehicles to service our fleet

Reposition improperly parked vehicles to recommended hubs and parking areas

Diagnose and triage vehicles in your service area and perform light field repairs

Work both independently and in teams

What You'll Need:
A smartphone and proficiency using mobile technology

Valid driver’s license and clear motor vehicle record

Comfort using basic hand tools and the ability to lift over 40 pounds

Strong organizational and time management skills

Flexible schedule and able to regularly work on weekends

Ability to self-manage and also work well in a team environment