Job Title/Job Code: Senior Manager, Enabling Areas Learning and Development
Career Level: Senior Manager 1
Channel/Function: Development Center of Excellence (CoE)/Deloitte Services LP
Position Reports to: Development Leader – Strategy, Operations, and Leadership & Professional
The chief purpose of the Development Center of Excellence (COE) is to bring out the best of every person and the best of every team at Deloitte, so that we can deliver the best of our Firm to our clients. The Development COE focuses on:
Bringing out the leader in every person
A holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, connections to people, and persuasive tools and resources that reinforce skills
Positioning our people to help tackle some of the most complex issues in business, our communities and society at large.
Work you’ll do
Serve as the curriculum architect and lead the design of innovative learning solutions that improve performance, drive business outcomes, and engage the modern learner for our Enabling Areas-wide leadership and professional curriculum.
Create and implement a development strategy that drives the business strategic goals for your learning audience – in this case the ~1,600 professionals in our US Talent business.
Serve as a credible and trusted development advisor on effective and leading-edge learning strategies.
Provide leadership, design insight and delivery best practices for Enabling Areas participation at Deloitte new manager and senior manager milestone programs.
Collaborate with stakeholders to conduct robust needs assessments that define development priorities.
Maintain, evolve and expand the curriculum, leveraging best practices and future-focused innovations to:
Buy, build, and/or redesign solutions as needed.
Recommend appropriate delivery mechanisms (e.g., classroom, on demand, virtual classroom, performance support, blended learning).
Develop the vision, strategy, and implementation plan to drive learning beyond the classroom, employing emerging technologies and creative design ideas to make learning “sticky”.
Create the annual development plan to execute the curriculum strategy and bring value to the business. Actively manage the annual budget and forecast with period-by-period accuracy.
Own and optimize your portfolio’s operations, including demand analysis, budgeting, resources, faculty strategy, delivery management, communications, evaluation, reporting, and vendor relationships.
Oversee the analysis of learner feedback and other data to promote continuous improvement of development solutions, consistently moving development to the next level.
Execute with strong project management skills, including monitoring work-plans and managing against milestones, knowing what to prioritize and why, knowing who to keep informed, and when to escalate.
Lead with excellence and foster high-performing teams in virtual environments; develop people through advocacy, coaching, mentoring and training.
Ensure national policies, programs and guidelines are followed and manage exceptions and escalations.
Actively partner with India Enabling Areas Learning teammates and across the Development COE to align on common priorities, leverage work, and provide leading-edge development for the modern learner.
Contribute to additional Talent and Firm initiatives aligned with individual strengths and goals as opportunities present.
You’ll be working on the Enabling Areas Learning team, within the Development Center of Excellence (COE). The Development COE delivers business-focused, efficient and innovative learning and development programs and experiences, thoughtfully designed to help our professionals best serve at every stage of their career. Through the work of this COE, development at Deloitte is not just about education – development is a vital part of Deloitte’s leadership culture.