Emergency Veterinary Receptionist

EC VETS - Wilson, NC

30+ days agoPart-time

ECVets offers emergency veterinary services in Eastern North Carolina. We are seeking a part-time receptionist for weekend day shifts and holiday coverage. Responsibilities include:

  • Greeting and interacting with clients in a friendly, professional, efficient manner
  • Receiving and managing incoming calls on a multi-line phone system, able to utilize and transfer calls
  • Reviewing estimates and consent forms with clients
  • Receiving deposits and payments and explaining payment options to clients
  • Communicating with referring veterinarians
  • Admitting clients, including entering and updating client/patient information
  • Obtaining medical and other information from referring veterinarians when needed
  • Checking patients into the hospital according to priority
  • Scheduling and preparing patient files
  • Balancing the cash drawer/keeping the daily report up to date
  • Ensuring safe, effective and efficient medical processes from check in to discharge
  • Providing medical information to clients and answering questions as directed by veterinarian or technician
  • Enter medical information into Cornerstone Software
  • Communicating efficiently with staff member to organize case flow
  • Janitorial duties of the lobby, reception area, restroom, pharmacy, lab, exam rooms, and parking lot
  • Keeping exam rooms stocked
  • Dispensing medications and printing labels
  • Faxing, filing, stocking and mailing if needed
  • Opening/closing reception duties, locking up, cleaning, mopping, taking out trash, etc
  • Being a team player

Previous veterinary experience preferred. EOE

Job Type: Part-time