Manager, Business Analytics

TaskUs Inc - San Antonio, TX (30+ days ago)3.9

Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies? We thought so.

The Manager for Corporate Applications will be based in San Antonio, TX. The Manager for Corporate Applications will work directly with Business Leaders pertaining to the applications that they support, key members of the Senior Leadership Team and the Corporate Applications and IS teams based in Philippines. They will provide leadership to, and are ultimately responsible for, the effective and efficient operation of the Corporate Applications team covering Time Warp, Finance, HR, Recruitment, Payroll, etc.

At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

Responsibilities (including, but not limited to):
Process Improvement
Work with Business in each area to identify process improvement opportunities and implement same
Work with the PH team to build out, document, and maintain Business Process documents and job aids
Guide requirements gathering from multiple departments in the company, and drive those teams to properly log, access, and analyze the data that they need to make regular decisions.
Manage the support process in the US within the overall process for Business Applications
Strategy & Execution
Work with US Management to gather their strategic requirements and ensure that these are included within the overall strategy for Corporate Applications and IS.
Help the executive management team set direction and find solutions to address business opportunities and challenges.
Provide ongoing feedback and assessment of project status and issues to managers and executives.
Develop leading data indicators (KPIs) of future business performance.
Ability to bring project to successful completion through organizational dynamics
Demonstrate a hands-on, high energy work ethic and championing a team player attitude.
Ensure that project workloads are balanced among team members through cross training and encouraging teamwork.
Develop processes that will assist with training new Corporate application team members, increase project efficiency and quality assurance.
Provide assistance and support to Corporate application team members.
Experience at working as a leader and collaborator in a team-oriented environment is essential
Strong Customer service skills and focus required
Experience supporting and providing minor enhancements the application portfolio
Ability to use configuration management tools, design tools, debugging tools, and any other environment-specific tools necessary to create, test, and implement an application

Bachelor’s Degree in Computer Science highly preferred
5+ years of relevant experience
Hold a strong knowledge of Business Processes within any of Recruit to Pay to Fire; Bill to Pay; Procurement etc.
Possess in depth knowledge of Oracle Fusion applications or equivalents
Experience working with development tools and associated personal computers
Strong knowledge of Oracle based system, Oracle Business Intelligence and programming ability in Oracle environment
Adept at conducting research into project-related issues and products – strong analytics skills
Experience in Operations Support and IT Service Management
Awareness of ITIL standards and best practice within operational environments
Standing and sitting for sustained periods of time, at least 50%.
Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
About TaskUs

TaskUs provides next generation customer experience that powers the world’s most disruptive companies through the partnership of amazing people and innovative technology.

We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale.

Our people are at the heart of everything we do. We embrace a culture that fosters a best-in-class employee experience. It’s no wonder we have been named as one of the “Best Places to Work” by the LA Business Journal and San Antonio Business Journal.

TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past five years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines.

TaskUs, Inc. is an equal opportunity employer.