Facility Manager

Quality Custom Distribution - Phoenix, AZ3.2

Overview JOB SUMMARY: Plans, directs, and coordinates the ordering, warehouse, and distribution activities of a distribution center, with direct support from Vice President of Distribution, to ensure Customers’ stores obtain required products in a timely manner.


  • Communicates and coordinates with customers regarding service levels, costs, and other needs to ensure high quality customer service and to enhance GSF’s reputation. (20%)
  • Manages assigned staff, including recruiting and selecting employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)
  • Plans, directs, and organizes all phases of product distribution to ensure adequate, timely, and accurate delivery of quality products to Customers’ stores. (15%)
  • Directs various financial activities, including budget preparation, business plans, quarterly financial and operations presentations, annual recosting meetings, equipment lease negotiations, and major capital purchases, interacting with customers and management to meet or exceed established performance and profitability objectives. (15%)
  • Develops and implements distribution center policies and procedures (human resources, administrative, safety, regulatory compliance, etc.) to ensure consistency with company-wide policies and to meet established objectives for customer service, safety, and performance. (10%)
  • Directs and coordinates through subordinate management the allocation of facilities, equipment, and staff to optimize the use of company resources and to meet or exceed established performance, profitability, and safety standards and objectives. (10%)
  • Reviews and analyzes inventory practices and procedures and surplus stock to develop improved inventory control methods. (5%)
  • Directs and implements policies and procedures to ensure better-than-industry average safety. (5%)
  • Performs other related and assigned duties as necessary.

    Manage, through subordinate managers, approximately 60 employees. Decisions have a significant financial and strategic impact. Manage critical, highly sensitive external relationships.

    • Productivity/quality standards: GSF policies, procedures, and standards
    • Productivity/quality standards: KPIs
    • Productivity/quality standards: financial performance
    • Budget
    • Cost containment
    • Employee development
    • Teamwork within the department and across departments
    • Project/assignment standards
    • Customer satisfaction
    • Safety standards and procedures: employees
    • Safety standards and procedures: facility and warehouse equipment

    Qualifications MINIMUM QUALIFICATIONS: Education and experience equivalent to:


    Bachelor’s degree in business administration from an accredited college or university


    7 or more years of relevant work experience in product distribution plant management

    Knowledge, Skills and Abilities

    Knowledge of (B/basic; J/journey; E/expert):
    • Management concepts and techniques (E)
    • Inventory control concepts and techniques (E)
    • Customer service concepts and techniques (E)
    • Financial planning and analysis (J)
    • General accounting principles and procedures (J)
    • Human resources policies and procedures (J)
    • Restaurant operations (B)
    • Legal environment (B)
    • PC word processing/spreadsheet software (B)

    Skill and ability to:
    • Negotiate effectively with vendors
    • Analyze and resolve complex problems
    • Manage and motivate employees in a team-based environment
    • Interpret operations anomalies and identify appropriate solution
    • Prepare and deliver presentations to management, customers, regulatory agencies, and other external organizations
    • Develop long-term, high level relationships with customers
    • Communicate and coordinate effectively with internal and external customers verbally and in writing
    • Communicate and coordinate effectively with vendors verbally and in writing
    • Communicate and coordinate effectively with employees verbally and in writing
    • Work effectively in a general business environment, with a focus on high levels of quality and customer service
    • Travel via airplane and drive an automobile
    • Acts in accordance with GSF's Values and Creed