Online Chat Representative

Sutherland - Las Vegas, NV (30+ days ago)3.5

Link to apply:

Come join our growing team and represent one of the largest insurance providers offering Auto and Home insurance.

Here is what Sutherland offers

  • Full Time Permanent Position with Full BENEFITS!
  • Licensed Agents Hourly Rate: $15.70 per hour.
  • Hours of Operation: Monday – Saturday: 5am – 12am PST.
  • Unlimited opportunities to advance.
  • Assistance getting your P&C License.
  • Property & Casualty, Auto & Home or Life & Health Licensed (If you are not currently licensed but you are willing to learn, Sutherland will invest in your careerby helping you gain the necessary requirements!)

In this role you will provide the following:

  • Handle outbound and inbound phone calls to offer and effectively close insurance quotes
  • Manage outbound follow-up calls to qualified prospects
  • Accurately process quote and sale information in systems
  • Verify accuracy of supporting employment, down payment, appraisal, and financial documentation received
  • Collect payment and bind coverage

Our most successful candidates will have:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

Our ideal candidate is self-motivated, flexible, team-oriented, organized and prompt. We’re looking for someone who will be here, on time, for every shift, ready to succeed in a fast-paced work environment.

Link to apply:

Job Type: Full-time