Full Job Description
The Sales Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly as a consultant to customers who want to create wedding and gift registries.
Key Responsibilities :
Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
Escort customers to appropriate merchandise
Explain basic features of merchandise to customers
Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
Organize and straighten merchandise areas on the sales floor
Process customer transactions through the register as required
Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)
Assist customers in creating registries, as needed
Execute price changes and sign changes as needed
Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering
High School diploma or equivalent
1 year of retail experience desired
Effective communication and customer service skills
Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
An Equal Opportunity Employer
It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
Location: OH, Columbus, 3749 Easton Market