UX Designer - Vivint Smart Home

Vivint, Inc. - Salt Lake City, UT3.5

Full-timeEstimated: $81,000 - $110,000 a year
Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.

Who Are We:
Vivint Smart Home is the leading provider of smart home services in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than one million customers throughout the U.S. and Canada. Vivint is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company’s World’s 50 Most Innovative Companies for 2017.

The Role:
Help bring peace of mind to millions of Vivint customers as a Designer on Vivint’s Video team. In this role you’ll help lead the evolution of Vivint’s mobile app experiences for both Android and iOS in order to maintain our position as a leader in Smart Home. Help to define what it means for our customers to use video experiences inside and outside the home. Help evolve the doorbell camera, outdoor camera and indoor camera experiences for our customers through thoughtful consumer-insight driven design.

At Vivint there are multiple teams contributing to the success of our mobile apps. The Video team builds all the video-based experiences that our customers love, including push-to-talk at the doorbell and indoor camera. This team is actively building experiences that utilize AI to deter theft and prevent lurkers from hanging around your property. You’ll get to use your full range of skills–product design, visual design, research, and more–and have opportunities to build new ones.
About You

You have a strong understanding of standard design processes
Dedicated to your craft and focused on the details
An established designer with strong communication skills who proactively builds relationships
You care deeply about people and have a strong desire to help solve their problems
Able to confidently communicate decision-making rationale to team members
You can put the team before yourself
Thinks in terms of design systems and makes rational design decisions
Experience building prototypes at different stages, gathering user feedback, and implementing it

What We’re Looking For

Ability to distil complicated problems into simple and elegant solutions
Rock solid design skills
Someone who thrives when they are working on multiple projects
An understanding of what makes an experience good or bad
Desire and ability to empathize with users, understand and think through their problems, and find solutions to them
A love of solving real problems through research, iteration, and teamwork
A refined aesthetic sense to both work within, and expand on, the Vivint design language
Experience designing for native mobile apps (both Android and iOS) with an understanding of their differences and similarities
An understanding of the technical limitations and liberties behind your design decisions and the chops to communicate your ideas to key stakeholders, the design team, and project team
A desire to work on a team of the world’s best software engineers, designers, product and project managers
Bachelor’s degree or equivalent practical work experience
Experience in Sketch, Adobe Creative Suite, and InVision (experience with other prototyping tools is a bonus)
A beautiful portfolio of work

Why Vivint:
Free catered lunch/snacks/drinks; new menu daily
Medical/dental/vision/life coverage
Paid holidays and flexible paid time away
Your choice between Mac or PC
Employee pricing on smart home products
Casual dress code
Onsite gym
Onsite health clinic

What We Stand For:
Honesty and Integrity Come First

Do the right thing

Customer Obsession is Our Advantage

A relentless passion to serve the customer

Innovation is Essential

Today’s innovation is tomorrow’s lifeblood

We Win Together

Individuals win games: teams win championships

Exceptional is Expected

Talk is cheap: create value, not just motion

We Give Back

Helping people is core to our DNA