Office Assistant / Medical Assistant-This is a 1.0 FTE, typically 40 hours a week working Monday- Friday day shift.At MGH&FC we pride ourselves in offering an excellent benefit package, including a generous retirement contribution.
Works in close partnership with and under the direction of a physician/provider in scheduling surgeries, establishing authorization for services from payors, entering demographic and financial data into patient record, maintaining record systems, collecting statistical information, and providing support to clinic or hospital staff. Provides departmental expertise regarding billing systems and regulations.
The Office Assistant/ Medical Assistant, efficiently performs back office duties including effectively monitoring and managing the flow of patients, greeting and rooming patients, documenting patient histories, preparing exam rooms, and assisting with examinations and procedures.
Duties and Responsibilities
Monitors and manages the flow of patients to maximize physician’s time, reduce delays, and facilitate a positive patient experience.
Performs billing activities and provider relations and support.
Interacts with payers and subcontracted providers to facilitate service authorization and payment.
Manages surgical schedules; schedules procedures with appropriate health care providers.
Takes initial patient history, accurately documents vital signs and complaints in the patient’s medical record.
Prepares the patient and room for examination or procedure by the physician.
Cleans patient room after visit and after procedure. Scrubs, rinses, and places used instruments in disinfectant tray after each patient. Properly autoclaves instruments, or prepares them to be autoclaved at the hospital.
Calls or faxes in prescriptions and handles physician’s call back on patient test results as directed.
Monitors and maintains equipment in good working order. Maintains medical stock, to include obtaining purchase order numbers; and maintains drug and medical supply inventory.
Completes and updates statistical reports on a daily/weekly/monthly basis for clinic or hospital leadership.
Collaborates with other healthcare professionals as necessary to ensure smooth continuous care of the patients.
Participates in staff meetings, patient care meetings, educational in-services, caregiver orientation and other professional activities. Maintains awareness of policies and procedures and performance standards.
Performs other related duties and special projects as assigned
In addition to the duties and responsibilities listed above, all employees are expected to support the Mason General Hospital & Family of Clinics mission, vision and values; comply with District policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.
Required Education and Experience
High school diploma or equivalent.
One year of clerical experience/medical office experience preferred.
Medical Assistant experience preferred.
Required Licenses, Certifications and/or Registrations
Certified Medical Assistant preferred.