The Food Service Expeditor is responsible for efficiently managing the preparation and assembly of food orders received through an online ordering system, ensuring high quality, timely delivery, and first-class customer service. This position collaborates closely with kitchen staff to coordinate order flow, maintain food quality and safety standards, and uphold excellent customer satisfaction. Overall, this role is critical in providing a seamless online ordering experience through attentive order management, quality control, and teamwork.
Importantly, this role is also responsible for creating a friendly, positive work environment and a first-class guest experience.
Essential Job Responsibilities
- Manage the flow and preparation of food orders received through the department’s online ordering system
- Communicate with culinary staff to coordinate timing and execution of orders
- Inspect items for accuracy, presentation, and temperature before they are served or delivered to customers
- Quickly address and resolve any issues that arise with orders
- Assist with basic food preparation tasks like chopping, mixing, and portioning ingredients
- Maintain a clean, organized work area, including stocking necessary supplies and tools
- Help to optimize kitchen processes to improve speed and accuracy of order delivery
- Consistently input recipes into ChefTec, ensuring accuracy of ingredient pricing
- Ensure that all customer orders meet Skechers standards for quality and presentation
- Work closely with the culinary staff to ensure smooth operations and first-class customer service
- Adhere to all food safety and sanitation guidelines to maintain a safe and clean working environment
- Treat all management and fellow team-members with respect to support a healthy and positive team environment
- Comply with the Skechers Café uniform guidelines and maintain a professional presence
- Other duties to be assigned by management
Job Requirements
- Valid California Food Handler Certification
- Familiarity with health and safety regulations in a kitchen setting
- Knowledge of food and beverage preparation
- Ability to multi-task and prioritise effectively
- Strong organizational and time management skills
- Good communication skills (both written and oral)
- Able to carry out instructions furnished in written, oral, or diagram form
- Ability to work effectively in a dynamic, quick-moving environment
- Ability to stand for long periods, handle hot dishes, and work in a fast-paced culinary environment
- Able to work overtime hours when necessary
- Able to work on-site
Education and Experience
- High School Diploma or equivalent
- Prior experience in a restaurant or food service environment preferred
- Proven experience as an expeditor in a restaurant or similar setting preferred
The pay range for this role is $25-$28/hr USD
About Skechers
Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing [email protected].
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Shift:
Ability to Commute:
- Hermosa Beach, CA (Required)
Ability to Relocate:
- Hermosa Beach, CA: Relocate before starting work (Required)
Work Location: In person
