As a new Retail employee of Lakeland Bank, you will have an opportunity to earn $1000.00 in bonuses.
After the successful completion of 30 days of employment you will receive a $250.00 bonus
After the successful completion of 6 months of employment you will receive an additional $250.00 bonus
After the successful completion of 12 months of employment you will receive an additional $500.00 bonus
As a Personal Banking Consultant float at Lakeland Bank, you will be scheduled in different offices throughout the region, based on business needs. The primary role of a PBC is to provide outstanding service to all clients. The Personal Banking Consultant coordinates all customer functions within the retail branch office through a "one stop" customer assistance approach. Your role entails but is not limited to; basic teller transactions, opening and processing new accounts, providing customer centric answers to clients complex questions, addressing and resolving customer concerns and providing solid financial stewardship. You will be responsible for uncovering customers financial needs and suggest/refer products and services in a professional manner through the techniques learned in the Retail Sales and Product Training Program.
Refer retail credit products and services
Promote applications including types of loans available, rate and fees, processing and closing requirements
Identify sales and referral opportunities both in traditional and non-traditional bank product areas
Achieve cross-selling goals
Deliver a "one stop" customer assistance approach
Balance teller cash drawer, cash reconciliations and transfers to vault, TCR, TCD, ATM, and coin machine
Order and ship currency and coin
Monitor and promote sales activity contests
Minimum of one year of related experience, prior teller experience is preferred
Exceptional customer service skills
Proven sales experience with a willingness to cross-sell the bank's various products and services
Poised, positive, professional demeanor at all times
Reliable and dependable in their work and attendance
Ability to function as a team member and works well independently. Self-motivated
Working knowledge of Microsoft Office, Word, Excel, Outlook
Willing and able to work in branch locations within a reasonable distance from assigned locations on a temporary basis as required
Eligible to register with NMLS (Nationwide Mortgage Licensing System & Registry)
Must be bondable
All Lakeland Bank employees must be bondable. FBI background checks are required to confirm eligibility for bonding. Note: A guilty plea or criminal conviction will not necessarily preclude employment at Lakeland Bank.
Lakeland Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law
Our offices are open*:
Monday – Thursday 9:00am - 5:00pm/6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 12:00pm/1:00pm
This is a 40 hour per week position, inclusive of Saturday. Scheduled hours may vary week to week based on business needs.
Overtime as necessary. Scheduled hours subject to change.
- closing time dependent on individual office
This is a float position for Lakeland Bank's Northern Region which includes Sussex County and parts of Morris and Passaic Counties. Candidate must be willing to travel and be flexible in their working schedule.