COMPENSATION:
Competitive salary based on experience and qualifications. We offer medical, dental, vision, life, and disability insurance along with a 401k savings program. Future adjustments to salary will be based upon performance.
POSITION SUMMARY:
Store Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of the store.
DUTIES AND RESPONSIBILITIES:
- Drive sales and profitability through customer satisfaction
- Develop and implement payroll plans and monitor daily payroll to ensure the plan is met
- Display strong merchandise throughout the store and execute plan-o-grams
- Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store
- Ensure efficient day-to-day operations of the store
- Supervise, train, and develop subordinate managers and hourly store personnel in all areas and functions required to run the store effectively
- Ensure all employees provide outstanding customer service to satisfy our customer's needs
- Ensure all expenses are maintained within the planned budget
- Be familiar with and enforce all company policies and procedures
- Oversee the implementation of special promotions and advertising events
- Maintain strong communication between store and all support departments
- Responsible for all aspects of the P&L including sales, gross margin, payroll, and shrink
- Ensure the store is in compliance with OSHA requirements and all safety procedures
- Provide exemplary customer service
- Oversee store programs through effective delegation and management of work, employees, time, and resources
- Maintain working knowledge of products and services
- May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials
- Safety awareness of anything in store that may be hazard to employees or customers
- Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
- Additional duties, as assigned
REQUIREMENTS & QUALIFICATIONS:
- 3 – 5 years of retail management experience
- Flexibility to work any open store hours
- Proven skills in business analysis, with the ability to execute company standards successfully
- Experience producing results, managing and developing employees, and succeeding in a retail environment
- Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
- Strong communication and leadership skills
- Highly motivated leader capable of motivating others to achieve company goals
- Excellent verbal and written communication and customer service skills
- Must possess strong work ethic and interpersonal skills and be highly organized and detail-oriented
- Basic computer skills
Ability to:
- Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
- Effectively communicate with customers and employees, in-person and over the phone
- Demonstrate initiative and effective problem-solving skills within the scope of the position
- Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast-paced environment.
INDHP
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
