This position will take a leadership role in Navitus' strategic initiatives to implement a suite of testing tools and further developing our software quality assurance expertise. This role will be responsible for learning the programming languages necessary for the utilization of the selected tools and will support implementation of the scripts to run automated testing. This role will also support the Senior Manager in executing a centralized testing strategy.
This position's primary functions involve performing the necessary automated and regression testing ensuring Navitus is able to set up and maintain a versatile, accurate, claim adjudication system. This position is also a resource for teams within Navitus and our clients to turn to for advice/guidance on testing related items for releases, NaviClaimRx (NCRx) benefit set up, and downstream processes. Enhancing and executing regression testing will be a heavy focus for this position.
Develop scripts for regression testing
Assist in execution of centralized testing strategy
Assist in development of standards regarding testing scenarios
Collaborate with functional owners to improve test plan development and execution, reduce rework and issues with NCRx Production releases, and reduce delay of NCRx releases to Production
Acquire significant understanding of NCRx system and upstream/downstream processes.
Ensure open lines of communication and strong collaboration and cooperation with other business areas/departments
Participate in process improvement initiatives in a way designed to foster teamwork and maintain an outstanding customer service culture, including internal customers
Utilize work flow management tools (such as the Service Desk) that are currently in place.
Participate in the effort to achieve department service levels as outlined by the Senior Manager, CAT
Foster a culture of trust, respect, and honesty
Participate in team meetings and project/issue resolution related meetings
Provide effective communication of Navitus' vision, mission, values, goals and policies
Ability to travel 5%-10% of time between Navitus campuses
Other related duties as assigned/required.
An associate or bachelor's degree in the field of computer science with focus on Software Testing or Quality Assurance or equivalent work experience is preferred. Certified Pharmacy Technician or ability and willingness to become certified is preferred. ISTQB Certified Foundation Level Tester preferred.
At least 1 year of experience in VB Scripting and SQL. At least 1-3 years of experience with a variety of IT systems in a professional setting. Must be energetic and highly self-motivated with a drive for results. Must have an affinity for process automation. Required to have a high level of personal accountability. Must consistently strive for excellent quality in work and in any work being reviewed. Ability to work well with others is a must. Ability to plan, organize, prioritize, and focus on outcomes without getting lost in the details is also a requirement of this position. Requires high level of initiative and creativity as well as intermediate to expert knowledge of MS Office Suite. Experience in healthcare, pharmacy, the PBM service industry, and/or knowledge of pharmaceutical claim adjudication systems is preferred.