Medical Education Manager

KCI - San Antonio, TX3.8

Full-time
Responsible for the development and implementation of regional and national medical education programs to support the SSM, Acute and Post-Acute, and AWD franchises.

Principle Responsibilities: (essential job duties and responsibilities)

Manage medical education programs providing “best-in-class” learning opportunities
Manage program faculty, agenda and content development
Collaborate closely with meeting planning and other business partners to ensure program logistics and registration are well supported and aligned with business strategy
Develop and advance meaningful measures of success
Manage key vendor relationships
Ensure compliance with all company policies and procedures
Develop new Medical Education concepts, programs, and methods of program delivery along with standards for Medical Education in alignment with the overall strategic plan of the company. Update/revise current programs and delivery methods ongoing.
Maintain current knowledge of clinical data, surgical and wound care techniques, and educational needs
Demonstrate solid understanding of peer-to-peer educational platforms, and general trends in medicine and peer-to-peer education
Actively participate in internal alignment discussions
Define educational tactics, including program formats, target audience, and content
Craft and advance program formats and agendas
Create and continually update materials, resources and processes for the medical education group, including core decks, invitation templates, program planning workflows, checklists, SOPs, etc.
Develop and own relationships with regional key opinion leaders and key decision makers and strategically leverage these relationships to advance messaging, impact and influence
Identify speaker development needs, vet appropriate candidates, onboard, monitor progress and identify ongoing training needs
Serve as resource to all KCI departments as well as management as relates to the processes, plans and activities of Medical Education with regard to the overall strategic objectives of the company. Serve as external spokesperson for the organization as needed. Serve as reliable point of contact for Medical Education within assigned region(s) and corporate partnerships, committees and teams

Experiences:
Demonstrated analytical skills and the ability to establish and communicate meaningful conclusions and recommendations. Excellent communication, presentation, and interpersonal skills. Experience working in a matrixed organization a plus. Ability to influence, building long-term relationships that can be leveraged to achieve desired outcomes. Exceptional project management skills, with the ability to manage multiple projects at one time, effectively prioritize and remain detail oriented. Demonstrated leadership skills, with the ability mentor, train, and inspire others to collaborate towards a shared vision. Must work well in a fast-paced environment, be able to multi-task, and remain detail-oriented. Demonstrated confidence to engage in difficult discussions with diplomacy. Strong initiative and resourcefulness. Ability to effectively serve as a resource to external key customers and executives within the Company. Ability to consistently demonstrate leadership through compliance with the Company's set of principles and standards. Intermediate level computer skills. Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment. Must be willing to travel a minimum of 25% to attend scheduled business and corporate functions when required.

Competencies/Values:
United: communicative, collaborative, and inclusive
Authentic: open, honest and trustworthy
Purposeful: focused, accountable and customer driven
Courageous: innovative, bold and resourceful

Minimum Qualifications:
3-5+ years experience in Medical Education, with in house (non-agency) experience OR 5+ years in a Medical Communications Agency servicing medical device clients in a medical education capacity

Preferred Qualifications:
5+ years experience in Medical Education, with in house (non-agency) experience
Advanced degree in business, science, or healthcare field
Medical Device and/or wound care experience and/or ortho experience
Project Management Certification

Education:
Bachelor’s Degree, preferably in a scientific or business field

The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Any physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.