The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 325 developments that house about 400,000 residents. NYCHA also operates the country’s largest Section 8 program which provides rental assistance to about 200,000 additional people.
Reporting directly to the Deputy Director-Building Systems Safety, with wide latitude for independent initiative and judgment, the Heating Oversight Team (HOT) Administrator will be responsible for the day-to-day management of a team of five (5) HOT Specialists within the Environmental Health & Safety (EH&S) Department. The HOT plays a critical role in the EH&S Department: overseeing NYCH’ s, and vendors engaged by NYCHA, adherence to regulations and standards governing heating and heat delivery systems. The HOT Administrator will support the overall management and administration of the HOT, overseeing the team’s internal performance while also liaising with the leadership of the other units within the EH&S Department as needed. The HOT Administrator must be an effective leader and skilled manager with the ability to balance urgent priorities.
Responsibilities include, but are not limited to the following:
- Communicate and implement initiatives within the HOT, continuously aligning the team with the Department strategy.
- Oversee the management, administration, and personnel actions related to the team, including managing workload, making assignment determinations, and prioritizing work.
- Oversee the development of comprehensive team oversight plans and sampling methodology to guide the oversight approach.
- Conduct field oversight of NYCHA personnel and vendors performing work on NYCHA’s heating systems to determine if installation, repairs and alterations are in accordance with code requirements, approved plans and specifications, and the work is performed in a good, workmanlike manner.
- Respond to and investigate complaints of alleged heating violations and prepare reports containing findings, conclusions, and recommendations.
- Manage aspects of EH&S contract management as well as scope development; supervise vendors performing EH&S Hazards Inspection work; and process payments.
- Review oversight findings and immediately escalate instances of noncompliance or malfeasance to the Deputy Director-Building Systems Safety.
- Develop and manage HOT field reports and perform QA to ensure accuracy of data.
- Advise and support the Deputy Director-Building Systems Safety to develop well-informed and operative strategies to maximize team effectiveness.
- Collaborate with the other EH&SD teams to ensure alignment and minimize duplication of effort.
- Perform special project tasks, ad-hoc analyses, and prepare relevant reports and presentations as assigned.
- Provide real-time team feedback and coaching to employees within their Unit.
- Provide oversight assistance to the other units within the Environmental Health and Safety Department.
This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the following link: http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
Minimum Qual Requirements
1. Seven years of full-time experience working at a construction trade or working as an inspector of construction, hoists and rigging, plumbing, boilers, or elevators, of which 18 months must have been in a managerial or administrative capacity; or
2. Five years of experience, as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity , plus two years of education at an accredited college or technical school in a construction program or education towards a baccalaureate degree in a related field of Engineering, Architecture, or Engineering Technology; or
3. At least three and one-half years of experience, as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity plus an approved five year apprenticeship in building inspection; or
4. At least two years of experience, as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity and a license as a professional engineer or architect issued pursuant to the education law; or
5. Completion of three years of apprenticeship in building inspection, plus either four years of experience as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity or two years of experience as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity and two years of education as described in "2" above; or
6. Education and/or experience which is equivalent to "1", "2", "3", or "4" above. All candidates must have at least 2 years of experience as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity. Six months of experience will be credited for each year of apprenticeship in the building trades up to a maximum of two years of the general experience.
Ten (10) years of satisfactory full-time experience including two (2) years in a progressively responsible managerial or administrative capacity, as a stationary fireman on high pressure boilers, an inspector and/or installer of low-pressure boilers, or an operator or maintainer of boilers; at least one year of which must have been in a supervisory capacity.
2. Bachelor's degree from a recognized college or university with major study in engineering or in a field that would provide background and training concerned with the construction and inspection of boilers and heating systems, plus five (5) years of required work experience, including two (2) years in a progressively responsible managerial or administrative capacity.
3. Motor Vehicle Driver's License valid in the State of New York.
4. Considerable knowledge of the installation, operation, and maintenance of boilers.
5. Considerable knowledge of approved materials, methods, and techniques used in heating work and of inspection methods related to the examination of workmanship, materials, and design.
6. Ability to prepare clear, technically sound, accurate, and informative reports containing findings, conclusions, and recommendations.
7. Ability to work alternative work schedules.
8. Excellent administrative and organizational skills.
9. Excellent conflict resolution skills.
10. Ability to manage relationships, balance competing priorities, and manage both up and down.
11. Experience managing high-priority projects and tracking project lifecycles.
12. Ability to use data and metrics to drive decisions and measure performance.
13. Firm working knowledge of Microsoft Project, Word, and Excel.
1. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year in their current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
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NYCHA has no residency requirements.