ESSENTIAL FUNCTIONS:
- Communicates with all appropriate parties regarding patient and procedure
- Follows-up and ensures all documentation is obtained
- Verifies if all LOP's have been obtained prior to scheduling procedures
- Schedules and/or reschedules patient appointments
- Coordinates transportation for our procedure patients, if needed
- Inform and provide the patient with the necessary information and instructions prior to the procedure date
- Follows-up on all Canceled or No Show Patients
- Sends prescriptions to the pharmacy via fax or e-mail
- Answer telephone and deal with inquiries
- Update patients' information into the EMR database
- Updates daily log for all patients' office visits
- Updates daily log of all patients who have confirmed procedures
- Communicates with the doctor and attorney offices
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of Excel, Microsoft Word, outlook
- Experience with Personal Injury
- Has EMR experience
- Has a good understanding of medical terminology, good communication skills and is detail-oriented
- Diagnostic imaging experience a plus!
- Spine Pain Management/Orthopedic, chiropractic, or physical therapy background knowledge experience is preferred
- Exceptional customer service and phone etiquette
- Must be bilingual (Spanish)
MINIMUM QUALIFICATIONS:
- Must have 1 year of experience in a medical office setting
- Must be bilingual and fluent in Spanish
- Personal Injury experience preferred
- Pain management or orthopedic is highly preferred
Candidates accepting a job offer will be required to pass a pre-placement drug screening
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Medical Specialty:
- Medical-Surgical
- Occupational Medicine
- Orthopedics
- Pain Medicine
- Podiatry
- Radiology
- Sports Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Personal injury law: 1 year (Preferred)
- Surgery Scheduling: 1 year (Preferred)
- Pain management: 1 year (Required)
- Orthopedics: 1 year (Required)
Language:
Ability to Relocate:
- Houston, TX: Relocate before starting work (Required)
Work Location: In person
