About Us: Snapfōn® is a pioneering telecommunications company based in Sioux Falls, SD. Since 2010, we've been committed to designing the easiest-to-see, easiest-to-hear, and easiest-to-use mobile phones, primarily for those with low hearing and vision. With over 250,000 satisfied customers, Snapfōn® has expanded from producing handsets to launching our own cellular service in 2013, and smartphone services in 2017. Our products are available both on our website and through various online and mainstream cellular outlets.
Our Work Environment Includes:
- A modern office setting
- A collaborative and supportive team atmosphere
- Opportunities for professional growth and development
Job Summary: We are looking for a dynamic, bilingual Sales and Customer Support Representative to join our team. This role involves providing top-notch customer service, driving sales, and effectively promoting our innovative products. If you're passionate about technology and helping others, this is the perfect opportunity for you!
Compensation:
- Competitive hourly pay plus lucrative sales commission opportunities.
Responsibilities:
- Engage with customers in a friendly and professional manner, understanding their needs and preferences.
- Utilize your product knowledge to recommend and demonstrate our mobile phones and services.
- Accurately process sales transactions using our POS system.
- Conduct product demonstrations to highlight the features and benefits of Snapfōn® products.
- Address customer inquiries, issues, and returns promptly and efficiently.
- Consistently meet and exceed sales targets by actively promoting our products and services.
- Maintain a clean, organized, and welcoming sales floor.
- Collaborate with team members to achieve store goals and objectives.
Experience:
- Prior experience in retail sales, particularly in electronics or technology, is preferred.
- Proficiency in retail math and experience using customer resource management (CRM) software.
- Strong customer service skills with a knack for resolving issues effectively.
- Excellent communication skills in English, both verbal and written; proficiency in Spanish is required.
- Proven track record of meeting or exceeding sales targets.
- Experience in conducting product demonstrations is a plus.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Shift:
Language:
Ability to Relocate:
- Harrisburg, SD 57032: Relocate before starting work (Required)
Work Location: In person
