Community Marketing Program Manager

Intel - Folsom, CA (30+ days ago)4.1

Job Description
At Intel, our vision is: if it's smart and connected, it's best with Intel. Intel is unique, unlike any other company in the world. Intel is the only company that powers every segment of the smart, connected world-from the cloud, to the network, to the device-and everything in between. We alone have the assets to power the next generation of technologies for the world. And we alone transform these technologies into amazing experiences.

At Intel, we have committed delivering first availability of discrete GPUs for a variety of market segments by 2020. This is an extraordinary opportunity for an experienced individual to build the Intel’s discrete Graphic Processing Unit story from the ground up, engage key customers, and drive sell in and sell out.

The Head of Community Marketing, Graphics and Visual Technologies role will play an important role in this transformation, delivering on a global vision of building an array of highly engaged global communities in the gaming, professional graphics and datacenter GPU markets, grounded in data-informed audience insights, communities that will be central to the deployment of thought leadership activities, and for advocating for the Intel’s discrete Graphic Processing Unit brand. This role is critical internally across digital marketing teams, regional teams, business units and externally with our agency partners. It requires a mindset of strategic agility, ability to innovate, collaborative to enable the community building practice in regions, and adaptable to operationally to accommodate Intel's business priorities.

We have evolved the way we engage with audiences and use a variety of platforms to build deeper and meaningful relationships. Community building is at the heart of that 1:1 engagement. There is a great starting point for this position, and the opportunity to take it to the next level, through strong strategies, using new and innovative approaches, and leveraging more of the data to build the insights to connect closer to our audiences, and building content programs designed for community channels.

Our marketing teams work collaboratively across groups, with our BU partners, as well as our sales teams. This role requires a "roll up your sleeves" type of person willing to get into the details, and also provide the leadership to manage a team of community managers. We have a can do approach in everything we do, and strong relationships to get things done.

Behavioral traits that we are looking for:
Ability to toggle between right brain and left brain skills whether it be driving data-based planning and activation or creating global publisher content deals
Strong analytical & organizational skills.
Outstanding collaboration and integration with key partners
Excellent communication and influencing skills, including presenting to executive management teams and influencing partner teams in a global, matrixed organization
Ability to prioritize time toward valued outcomes
Able to initiate and drive opportunities independently, while operating in an environment that changes quickly
High levels of energy, creativity, and enthusiasm with a strong sense of accountability
A roll up the sleeves and a can do attitude

Responsibilities Include but not limited to:
Work cross-functionally to identify, build, engage and educate a community of passionate graphics technology and brand advocates and users across a wide cross-section of regions and markets, including owned and non-owned social channels
This individual will use insights about our audiences, best known methods, sales & marketing KPIs to build and align the strategy to desired business outcomes.
This manager is responsible for the content requirements and the content delivery for the program. They will work internally and with external agencies to create the best content for the outcomes for our campaigns, sales enablement programs, or initiatives.
This person should be able to inspire, coach and lead both the internal Intel community managers & the agency partners to push boundaries, take a test and learn approach, take managed risks and exceed expectations across the KPIs that we've set.
In everything we do at Intel in marketing, we take a data-driven approach with relentless focus on finding and adopting new ways to use data in audience insights, activation and measurement that lead to better integrated customer journeys, stronger community building plans and more relevant content creation. This person needs to have an appreciation for how data informs strategy, how we use it for optimization, and how we hold ourselves accountable to the results.
There are many teams involved in our community marketing practices. This person needs to be able to collaborate across teams, seeking new ways for the reach / engagement, and finding ways to reduce redundancy. We use paid media paid social to amplify content and reach our audiences. This person should have an appreciation for that integration and how media is an extension of our social strategy and be a great partner to those extended teams.


BA/BS degree, post-graduate accreditation in a related field and 6+ years of demonstrated extraordinary ability in technology community building, including both B2C and B2B.

You should have 6+ years of experience with the following:
Demonstrated impact in identifying and building a highly engaged global technology and applications community, and a keen understanding of best communication practices with key B2B and B2C communities
Deep experience across all digital particularly advertising, programmatic, social, search, content marketing
Experience in a global model planning or executing community campaigns across multiple marketing groups and countries
Knowledge of editorial tools like Spredfast and Opal.
Understands the strategic value that operations, process and tools can bring to the paid media capability
Graphics, pro graphics, graphics compute and gaming technology experience required
Posting Statement. Intel prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Position of Trust. This role is a Position of Trust. Should you accept this position, you must consent to and pass an extended Background Investigation, which includes (subject to country law), extended education, SEC sanctions, and additional criminal and civil checks. For internals, this investigation may or may not be completed prior to starting the position. For additional questions, please contact your Talent Consultant.

Inside this Business Group
The Core and Visual Computing Group (CVCG) is responsible for the architecture, design and development of the CPU core and visual technology IPs that are central to Intel's system-on-a-chip (SoC) products and key to our datacenter, client and Internet-of-Things (IOT) platforms. CVCG strives to lead the industry through continuous innovation and world class engineering.

Other Locations

Canada, Toronto;US, California, Santa Clara

Posting Statement. Intel prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.