Patient Service Representative

Avera Health - Aberdeen, SD4.0

The schedule for this position is PRN which means the hours you will be working are as needed!

The PSR greets patients, obtains and verifies patient information and updates patient records accordingly.
The PSR makes future patient appointments
The PSR makes appointments over the telephone, updates the schedule, and makes all schedule changes.
The PSR answers all incoming phone calls in a courteous and timely manner.
The PSR updates patient records and obtains demographic and financial information from new patients to create their accounts and
Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to specific issues and data reflective of the patient/customer's status.

High School Diploma or equivalent.
Prefer medical office experience.