Clerk

Elkhart Public Library - Elkhart, IN4.0

Part-time$12 - $16 an hour
EducationSkills
Description:
Classification: Clerk (part-time)
Hourly Wage: $11.95-$16.13 per hour (DOE)
Hours: 10 hours per week (non-exempt, schedule will vary)
Location(s): Pierre Moran

Internal and external applications are being considered for the opening
Position will be open until filled

Job specific duties:
Provide open, positive, and excellent customer service to all patrons and staff
Check in and check out of library materials
Intake and verification of library card applications
Maintain confidentiality of patron information
Cash handling for fines and fees
Conversational Spanish language skills are required for this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

ORGANIZATION-WIDE EXPECTATIONS

1. Follows established Library and personnel policy, procedures and work standards
2. Attends work regularly, on time, and as scheduled
3. Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal)
4. Maintains confidentiality of sensitive information
5. Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet
6. Participates in meetings, conferences, special projects and continuing education as required by the Elkhart Public Library or as dictated by professional commitment
7. Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment

JOB-SPECIFIC ACCOUNTABILITY

1. Reports emergency staffing needs to appropriate personnel
2. Performs designated administrative and/or clerical duties per departmentally specific Clerk Work Instructions

WORK CONDITIONS

  • Part-time (including evenings and weekends).
Requirements:
EDUCATION and/or EXPERIENCE

  • Minimum of High School Diploma or equivalent required
  • Conversational Spanish is Required
KNOWLEDGE, SKILLS and ABILITIES

  • Ability to deal tactfully and courteously in person and on the telephone with people of all ages in a business and public service context, and with professional colleagues
  • Ability to learn and adapt
  • Basic clerical, computer and mathematical skills
  • A general knowledge of standard office equipment
  • Ability to apply common sense understanding to follow written and verbal instructions
  • Ability to work independently and as part of a team
LANGUAGE SKILLS

  • Above-average written and oral language and communication skills
  • Ability to read and comprehend written instructions and business correspondence
  • Ability to effectively write routine reports and business correspondences
  • Ability to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situations
PHYSICAL DEMANDS

  • Ability to stand for an extended length of time
  • Ability to occasionally reach with hands and arms
  • Ability to occasionally climb, balance, stoop, kneel, and crawl
  • Ability to occasionally lift or move up to 40 pounds
This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. The above statements are not intended to be construed as an exhaustive list of duties and responsibilities that may be performed by a qualified applicant or individual with a disability. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

EOE

No Phone Calls Please