Patient Care Coordinator

Universal Men's Clinic - Austin, TX (30+ days ago)2.7


Position Title: Patient Care Coordinator

Location: Austin, Texas

Duration: Full-time

Salary: $40,000 with bonus opportunities

Universal Men’s Clinic is a state-of-the-art facility that offers medical treatment for a variety of men’s sexual health issues. We have a history of satisfied patients because we offer experience and expertise in a professional clinic atmosphere.

Position Summary: The patient care coordinator works closely with patients and their providers to increase treatment success. This involves patient services, care coordination, working with patients to help them understand and adhere to their treatment plan, as well as performing minor clinical procedures such as blood draws and injections.

Position Responsibilities:

  • Be influential in starting, continuing, and renewing patient programs
  • Build rapport with patients and provide a safe and comfortable environment for patients
  • Manage a roster of patients
  • Communicate lab test results and physician’s recommendations to patients
  • Handle ordered medications, receive and check-in, package and mail out, and assist with in-office patient pick ups
  • Learn the EMR Clinic System
  • Perform blood pressure checks, blood draws, injections and other various tasks as requested by the physician and/or manager
  • Process, handle and deposit cash, card and check payments, and manage payment plans
  • Professionally handle and manage patient concerns and complaints
  • Greet patients and properly escort them in and out

Position Qualifications:

  • Must have excellent communication skills; both written and verbal
  • Strong administrative skills
  • Willing to learn phlebotomy
  • Organized
  • Proficient in Microsoft Office; such as Word and Excel
  • Must be a team player with a positive and professional disposition
  • Flexible
  • Medical background preferred
  • One-year experience in consultative sales preferred
  • Willing to relocate a plus

Universal Men’s Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Job Type: Full-time

Salary: $40,000.00 /year