PRIMARY PURPOSE: Performing all aspects of a banquet or event, including set-up, food presentation, serving, and breakdown while focusing on detail and quality presentation and first class customer service. The Banquet Attendant is also responsible for maintaining the cleanliness of meeting and event spaces, including banquet rooms, banquet hallways, and storage and service areas
Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
Maintains constant communication with guests, on-site contact, and sales department to ensure all expectations are met or exceeded
Reviews Banquet Event Orders (BEOs) with strong attention to detail.
Maintains constant contact with kitchen or catering staff to ensure complete effective communication between food production and food service
Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
Ensures proper setting of buffet tables and other food service tables
Participates in clearing and post function cleanup and garbage removal
Maintains clean and orderly back areas, pre-function areas and storage areas
Supervises the handling, storage, and security of all catering service and Audio Visual equipment
Ensures all operating procedures are followed
Responsible for accurate consumption sheets for every banquet or event
Responsible service of alcohol
Exhibit a positive, enthusiastic attitude committed to a teamwork effort
1 year experience in Food and Beverage or Hospitality related experience required
Highly responsible and reliable
Basic Math skills for counting and recording inventories
Ability to work well under pressure in a fast paced environment
Ability to work long hours and a flexible schedule, including nights, weekends, and holidays
Ability to work cohesively with fellow colleagues as part of a team
JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work indoors and outdoors. This position often requires long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs or more. The Banquet Attendant must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
Brand: SpringHill Suites
Address: 12325 Johnston Rd Charlotte, NC - 28277
Property Description: 36 - SpringHill Suites by Marriott - Charlotte, NC
Property Number: 36