Now Hiring Store Manager! Conway, AR 72401
Job Summary: Does the typical desk job bore you? Do you desire to work in an energetic, fun, and fast-paced atmosphere? Is working for a company that provides advancement opportunities important to you? Then you may be a perfect fit at Andy’s Frozen Custard! We are looking for passionate, motivated, and talented individuals who have a strong desire to succeed. As a leader of your store’s operations, staffing, customer satisfaction, product quality, financial performance, and team development, you will personally help contribute to the success of Andy’s Frozen Custard. Andy’s is a great place to work and our employees love what they do!
Responsibilities and essential job functions include but are not limited to the following:
Demonstrate a calm demeanor during periods of high volume or unusual events
Display a "customer comes first" attitude by training and holding associates accountable for delivering legendary customer service
Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them
Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations
Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
Monitor and manage store staffing levels
Communicate clearly, concisely and accurately in order to ensure effective store operations.
Solicit customer feedback to understand customer needs
Utilize management information tools and analyzes financial reports to identify trends and issues in store performance
Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance
Required Knowledge, Skills and Abilities:
Ability to manage effectively in a fast-paced environment
Knowledge of customer service techniques
Knowledge of supervisory practices and procedures
Strong operational skills in a customer-service environment
Strong problem-solving skills
Strong leadership skills, with the ability to coach and mentor others
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information
Occasional pushing, pulling, lifting or carrying up to 50 lbs independently and safely
Occasional ascending or descending ladders, stairs, ramps.
Constant computer/POS Register and fountain equipment usage.
Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
Constant reaching, turning, and performing precision work around fountain area
Constant talking, expressing or exchanging ideas by means of the spoken word
Constant clarity of vision at near and/or far distances
Qualifications & Requirements:
Must have 3-5+ years of proven management experience in the food service
industry or leadership role in related industry
Must be at least 21+ years of age
Must have reliable transportation
Must be able to work all shifts, including nights and weekends
Highly competitive compensation designed for long-term employment
Paid Time Off
Andy’s Frozen Custard® is an equal opportunity employer.
Job Type: Full-time
Required work authorization: