Full Job Description
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology super store has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on merchandise selection, service and pricing. Work with us and help us on our mission to be the best computer and electronic device store in the world!
Micro Center has created a General Manager/Retail Manager in Training program (GMIT) to create a pipeline for both temporary/short-term assignments as well as regular vacancies within the Senior Manager (Sales, Operations, Service) and Store Manager ranks. We are interested in an experienced retail manager who would be willing to fill in as a senior manager at various locations in order to gain experience for future GM openings. At this time, this program is specifically for individuals already in senior retail manager roles. We are seeking to fill one GMIT position at this time. The GMIT can be based in any of the cities where the position has been posted but willingness to relocate for final GM placement is an important factor to the success of our GMIT program.
RESPONSIBILITIES AND TRAINING SPECIFICS
FIRST SIX MONTHS:
The program will consist of up to six months of training in the four major focus areas of our stores – Sales, Operations, Service and Human Resources to ensure that trainees learn all senior management functions within a Micro Center store
At least two people will sign off on Trainee’s progress and proficiency in each area
Whenever possible, training will take place in the higher performing stores, close to Trainee’s current market/region
Trainee will be partnered with a Store Manager who will be his/her champion and in addition will be partnered with Store Managers in their fill-in store(s) as well as Retail VPs to ensure a broad scope of knowledge and training
NEXT SIX MONTHS:
Once initial training is completed, the graduate will be eligible for any open General Manager position. Should there not be a suitable match, the graduate will work with their District Manager to assist both within and outside the district where needed to gather Micro Center retail experience.
The partnering Store Managers will be accountable for Trainee’s performance with assistance and feedback from Home Office Retail VPs and District Managers. Performance criteria and behavioral competencies will be set up front.
Managers in Training will attend all Home Office Retail Leadership Meetings (4 positions, biannually, for a total of 8 per year)
After one year, Trainee must be willing to accept and relocate to a Senior Manager or Store Manager position where we have a vacancy. Pay increases will be given for all permanent placements/moves.
EDUCATION AND EXPERIENCE REQUIREMENTS
Our ideal candidate should have 5+ years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, with at least 100 employees and accountability for profit and loss
Background must include heavy emphasis on and experience in sales management, merchandising, human resources, operations and freight flow, customer service function and all other aspects of retailing. The ability to generate sales, hire, retain and coach qualified employees, execute corporate initiatives and analyze the competition are necessary functions in this position.
Preference will be given to candidates who have a college degree, previous retail electronics experience, or those that have previously participated in a GMIT or DMIT program within a retail organization
Locations/Regions are defined as followed: (please indicate on your application first and second choice for region)
East Coast – Cambridge, MA; Paterson, NJ; Brooklyn, NY, Queens, NY, Yonkers, NY, Long Island, NY; St. Davids, PA; Rockville, MD, Towson, MD; Fairfax, VA
Midwest – Mayfield Hts., OH, Columbus, OH, Sharonville, OH; Madison Hts., MI; Chicago, IL, Westmont, IL; Brentwood, MO, St. Louis Park, MN; Overland Park, KS;
South – Marietta, GA, Duluth, GA; Houston, TX, Dallas, TX;
West - Denver, CO; Tustin, CA
Ideally we will hire in markets where we have multiple stores, but location will not be the only consideration when choosing trainees and/or training stores
Trainee candidates will need to commit to the time period for all temporary assignments prior to applying to this program. Assignments may be several months in length as the schedule will be based upon the needs of the store/region. Trainees on temporary assignment will be put on the store schedule like all other senior managers in the store.
Covered expenses while in the training program include:
Temp housing while on temporary assignment outside your home region
Flights and/or auto travel for temporary assignments
One trip for spouse of Trainee for every 30 days away from home region
Covered expenses for relocation to a new, permanent position include:
One month pay at new rate to cover incidental moving expenses
30-60 days of temporary housing to get settled
Two house hunting trips for family
One household pack and move with our approved mover
$15K for Senior Manager position to use for selling of house/purchase of new house, $20K for Store Manager position
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
BENEFITS & OTHER INFORMATION:
Micro Center offers a balance between personal and professional interests, competitive pay, an employee discount on merchandise, flexible retail schedules and tuition reimbursement. In addition, a high-quality, competitive cafeteria benefits program is available on the first of the month following 60 days of active service to all full-time associates who work at least 30 hours per week. Whether you’re employed full-time or part-time, Micro Center has many options available to support your professional, health and wellness goals!
Micro Center is an Equal Opportunity Employer. Pre-employment criminal background and substance abuse screening.