TMP Capital PLLC - Malden, MA
GENERAL SUMMARY: Under the general supervision of the Office Administrator, the Office Services Assistant is responsible for performing or coordinating all office services functions for the office. The Office Services Assistant is expected to perform all responsibilities with a commitment to providing superior service to the company and staff, efficient departmental operations, and an atmosphere of teamwork and continuous improvement. Above all, the Office Services Assistant must fulfil the needs of the company in a manner which is consistent with TMP’s Values.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties are performed throughout every work day, as necessary):
Set priorities and coordinate daily Office Services workflow to ensure quality of work and timely completion of assignments during regular business hours and on an overtime/weekend basis as needed.
Develop and implement procedures to optimize effectiveness; ensure that space, equipment and technology are used effectively.
Supply management; ensuring excellent inventory control and cost-effective purchases; review and validate bills for office supplies.
Ensure that office equipment and supplies, both in the department and at convenience locations, satisfactorily support the needs of the office.
Resolve problems when possible and, as necessary, report problems to others in the office or department in a timely manner.
Coordinate daily schedule of mail and parcel deliveries.
Proof completed work for accuracy and thoroughness, paying close attention to instructions and detail.
Provide back-up duties to Receptionist and Operations Assistant.
Ensure all departmental forms and logs are completed accurately and thoroughly.
OTHER DUTIES (Duties are performed periodically, as necessary):
Participate in available professional development activities.
In conjunction with the other departments, perform other duties such as office moves and set-ups, equipment set-ups, etc.
Order supplies as necessary.
Place food orders.
Assist in training new employees as needed.
ESSENTIAL KNOWLEDGE, AND SKILLS:
Knowledge of office procedures related to Office Services.
Strong leadership skills and willingness to function as role model within the office.
Excellent judgment and common sense.
Strong organizational and time management skills, including the ability to organize self and others.
Strong analytical and problem solving skills.
Excellent telephone manner and oral communication skills.
Ability to handle difficult situations with discretion, tact and diplomacy.
Ability to read, write and speak English.
Excellent oral communication skills.
Ability to read, comprehend and follow instructions.
Excellent record-keeping skills
Ability to meet deadlines and respond to changing priorities.
Ability to handle many tasks simultaneously
Ability to perform clerical tasks with a high degree of accuracy
Ability to work with a wide range of people in a team setting.
Strong service orientation
High school diploma or equivalent.
Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening
Proficient with MS Office Excellent customer service skills Organized Works well with others Professional demeanor.
Is this a good fit? (Requirements):
High School Diploma or GED.
1-2 years of experience working in customer service.
Experience using Microsoft Office products.
Effective written, oral, and interpersonal communication skills.
Experience working in billing.
Ability to multitask and communicate effectively with individuals of all backgrounds.
Excellent communication skills (written and verbal).
At least 1 year of Office Clerk experience preferred.
2 years of front desk experience is a plus.
Ability to work independently, or with a team.
Competitive pay & flexible work schedule.
No late evenings.
Paid vacation, holidays, and sick time.
Medical, dental, vision, and 401(k) savings plans.
TMP Worldwide is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Posted On: Saturday, September 21, 2019