Accounts Receivable Manager

Safe-Guard Products International, LLC - Atlanta, GA2.4

Founded in 1992 and based in Atlanta, Safe-Guard Products is driven by the steadfast commitment to provide unparalleled service and the highest quality vehicle protection products to the automotive, RV, marine, and motorcycle/powersports industries. In their twenty-five-year history, Safe-Guard has grown to over 500 employees across the U.S., with a client roster of over 35 leading brands, who serve over 10,000 dealers, and protect over 11 million consumers under Safe-Guard contracts.

Safe-Guard’s mission is to provide products and solutions to the motor vehicle industry that drive customer retention and protect consumers from the perils of ownership. Safe-Guard is experiencing dynamic growth and has earned a stellar reputation from customers, partners, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of value-added technology, marketing, and training solutions, and 3) unparalleled client and customer service.

Job Summary:
The Accounts Receivable Manager will plan, organize, lead, and coordinate the Accounts Receivable department to provide superior service to internal and external stakeholders and clients, ensuring that all amounts due the company are invoiced and collected timely. The Accounts Receivable Manager is a visible position within the organization and will interface with operational managers as well as with Executive Management.

Essential Functions:
Oversee the administrative functions of the Accounts Receivable department, approving debit and credit memos, write-offs and other transactions being posted to receivables.
Establish and monitor performance against goals and metrics for Accounts Receivable team; ensure timely and accurate cash application, invoicing, collections, account reconciliations, and reporting. Provide monthly reporting to Director, Accounting Operations and VP & Controller on status and progress.
Manage direct reports, systems, and projects to achieve department goals in accordance with Company policies and practices.
Influence Business Processing, Client Relations and IT personnel towards implementing process and systems improvements necessary to gain efficiencies and proper controls around cash receipts and receivables management.
Partner with key personnel on new client implementations to ensure invoicing and receivables management procedures meet established parameters.
Lead and review account reconciliation and collection efforts to bring and maintain all accounts current.
Handle customer escalations when required, balancing the need to fulfill fiduciary responsibilities while providing top-notch customer service to clients.
Complete quarterly analysis of receivables balances, explaining fluctuations, determining collectability, recommending and seeking approval for write-offs, and providing guidance for changes to reserve for doubtful accounts. Analysis must be relied upon to be included in financial reporting to Executive Management and Board of Directors.
Ensure compliance with regulatory, GAAP and internal control requirements, developing and executing action plans designed to remediate internal control deficiencies.
Supervise, hire, train, provide feedback, coach and develop team members; and when necessary, take disciplinary action up to and including termination. Foster personnel development to ensure cross-training, continuity planning, and growth opportunities for team members.

Bachelor’s Degree, Accounting, Finance or Business Administration
7+ years of receivables or reconciliation experience with high transactional volume
5+ years of receivables management experience with supervisory responsibilities over staff
Deep Account Receivable expertise
Demonstrated ability to interface with external partners and customers
Solid knowledge and understanding of the use of receivables systems to streamline the receivables function. Experience with Great Plains or leading a receivables system implementation a plus.
Effective analytical skills with advanced knowledge of Microsoft Excel required. Familiarity with SQL preferred, but not required.
Excellent written and verbal communication, organization, time management and prioritization skills necessary to be effective in a fast-paced work environment
High problem solving skills
Strong presence and professionalism
Demonstrated ability to effectively lead and build positive teams and team culture
Relationship building skills

Core Competencies Required:
Teamwork / Collaboration: Support team members by establishing effective interpersonal relationships and cross-functional partnering.

Job Knowledge: Clearly demonstrates a good grasp of key job functions, relevant terminology, technical processes and standards.
Customer Experience: Communicate effectively with customers, advocate customer needs and initiate resolution.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.