Business Systems Analyst 2

Yale University - New Haven, CT4.3

Full-timeEstimated: $69,000 - $93,000 a year
Position Focus:
The Business Systems Analyst is accountable for eliciting and documenting business requirements and process flows for continuous process improvement. Assists with the optimization in configuration of internal business processes and systems that enable OSP operations. The Business Systems Analyst also assists in coordinating activities and processes across OSP units, executes system processes and procedures and provides expert advice and support to University-wide departments who interact with OSP processes and systems.

In addition to the below, responsibilities will include the following: Develops and documents test scenarios to validate new systems and processes. Stages data and transactions in systems to enable testing. Performs unit testing, integration testing, and User Acceptance Testing (UAT) using the above scenarios. Provides quality assurance reviews and impact analysis. Develops reconciliation and other reports as needed.

Essential Duties

1. Develops the initial project charter and clarify the project scope, requirements, measurable outcomes, and project benefits in collaboration with process owners. 2. Documents the “as is” and “to be” business processes using standard process modeling tools and process improvement methodologies. 3. Decomposes high-level business and user requirements into functional requirements. Manages the development of functional specifications by collaborating with process owners; gathering business requirements; creating functional specifications; and identifying, documenting, and resolving design issues 4. Represents requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios. Provides compelling and concise analysis to enable business owners to make well informed decisions regarding options for problem resolution and opportunity realization. 5. Leads requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards. 6. Contributes in testing and quality assurance process. Collaborates with developers and end-users to insure that application functionality meets client needs. Tests solutions, problem-solve issues, and coordinate enhancements. 7. Responsible for requirements prioritization and solution risk analysis. 8. Plans and communicates the departmental readiness plan. Supports metrics integration and execution for optimal results. 9. Develops and delivers training to end users. 10. May perform other duties as assigned.

Required Education and Experience

Bachelor’s degree in business, technology or related field. Four years of related experience in analysis of business needs and development of related business systems or an equivalent combination of education and experience.

Required Skill/Ability 1:
Well-developed analytical skills and independent problem-solving skills. Exceptional attention to detail.

Required Skill/Ability 2:
Well-developed ability to manage multiple tasks and concurrent priorities. Highly flexible and adaptable to change.

Required Skill/Ability 3:
Strong interpersonal skills and customer service orientation, including the ability to work with individuals across a wide variety of teams.

Required Skill/Ability 4:
Ability to work both independently and as part of a team. Proven ability to partner and collaborate with others.

Preferred Education, Experience and Skills:
Prior experience in supporting large scale, distributed financial or research systems. Strong ability to leverage desktop productivity tools such as Excel, Access, and Acrobat.

Drug ScreenNo
Health Screening


Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit for additional information on the background check requirements and process.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email:

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