You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.
ResponsibilitiesCoaching, and motivating your team to drive sales that deliver exceptional customer serviceEnsuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales serviceDelivering sales, customer experience, merchandising, visual, and operational expectationsAct as a partner between customers, sales associates and store leadershipAbility to learn and share expertise of products and trends to fit customer’s needsMaintains an awareness of all product knowledge, and current or upcoming product / trendsContributes to a positive and inclusive work environment
QualificationsDemonstrated leadership ability with at least 1 year of experience in a customer-facing sales settingConfident and comfortable engaging customers to deliver an elevated experienceMotivated to achieve great results because of one's enthusiasm from interacting with customers and athletic productsIs resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environmentInitiates completion of tasks or activities without necessary supervisionStrong cognitive and mathematical skills, including problem analysis, decision making and financial analysisHigh level of ethics, values, integrity, and trustFlexible availability – including nights, weekends, and holidays