Customer Service Representative

Aaron's - Morgantown, WV (30+ days ago)


Aaron’s provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally!

As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers.

Job Duties**

Personally support every customer to Own it.

Customer Care & Service

Drive Sales through building authentic relationships with customers

Assist customers on the showroom floor

Accept & process current customer payments

Assist with store sales by in store marketing

Input customer information into the store computer for new lease agreements

Update customer information & account status in the store’s computer system

Manage cash transactions with customers

Administrative Assistance

File & maintain customer folders and records

Answer incoming telephone calls

Maintain regularly mailing campaign

Process order forms and references

Additional duties

Maintain the appearance & organization of the customer transaction counter

Assist in the maintenance of the showroom through cleaning, organizing & merchandising

Additional duties as assigned by management

As a Potential Aaron’s Associate**

$10.50/ hr

40 hour work week

Every Sunday off

Earn Monthly Commission

You’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.About Aaron’s**Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, & quality products and services. Personally and professionally, we hold ourselves to high standards and unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs; donating time, products and services locally and nationally.

Job Type: Full-time