Bilingual Front Desk Coordinator

Parallel Employment - Milwaukee, WI (30+ days ago)3.4

We are looking for a pleasant Bilingual (English/Spanish) Front Desk Representative to undertake all receptionist and clerical duties for our fast-paced growing recruiting agency. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities - Bilingual (English/Spanish) Front Desk Coordiantor
  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Proven experience as front desk representative, agent or relevant position
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus