Under the supervision of the Director of Compensation & Benefits, you will serve in a cross-functional role as administrator for HR systems, designer of computer based training programs, and overall support to the HR division.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
Duties listed may vary in terms of relative importance, and others may be added or eliminated as this position develops. In addition, specific positions within this job title may have minor variations in duties.
Serve as primary system administrator for the college's incident management (Maxient), recruitment & onboarding (NeoGov), and employee performance management and development systems (Sum Total).
Support users of HR systems by conducting regular and ad-hoc system training, developing computer-based training materials and resources for on-demand use, and troubleshooting issues with system users in-person and via phone
Review release notes and participate in training regarding HR systems to assist in the ongoing upgrade, maintenance, re-design, and streamlining of all HR systems to improve the customer experience and increase participation rates.
Provide data entry support to department by entering and processing new employee records into HRIS system.
Establish strategies for updating, validating, and correcting employee records and HR data including routine audits to ensure data accuracy and integrity in the HR systems.
Troubleshoot employee record system issues with Class Scheduling Department.
Collaborate with SMEs and identify opportunities to create new and/or convert current training content into an online, on-demand format using Articulate and/or other e-learning authoring software tools.
Serves as liaison between Human Resources and internal departments as well as external vendors to provide systems support and analysis, resolve issues, and maximize system effectiveness.
Supports day to day and year-end activities, to include researching and resolving problems, unexpected results or process questions.
Other duties as related or assigned.
Associate's Degree, Bachelor's Preferred in Human Resources or Business, and four (4) years of progressive experience with information technology/HRIS systems, preferably administering HR systems/databases.
Working knowledge of MS Word, Advanced Excel, Access. Experience in report writing and utilizing tools similar to Crystal Reports.
Knowledge of Colleague or other higher education ERP systems preferred.
Must be able to demonstrate the following competencies:
Ability to maintain the integrity of the HR systems/databases on a day to day basis
Ability to troubleshoot HR systems/databases problems daily
Ability to design and deliver training and complex reports
Ability to as assist and train users in accessing information from the HR systems/databases.
Ability and willingness to use good judgment and discretion regarding sensitive and/or confidential pay information, benefits information, and personnel information
Ability to work cooperatively with other key area and individuals in teh College.
Ability to perform different tasks and work on several different projects simultaneously.
Excellence through diversity. MATC is an Affirmative Action/Equal Opportunity Employer and strongly encourages individuals of all backgrounds to apply.