Expected Starting Salary Range:
$77,334.40 - 100,000
Pancreas Care Center - TPIAT (Islet Cell) Transplant Program
Act as the central point of contact in the support, direction, and successful delivery of a program and its objectives. Programs are ongoing activities working toward a mission with no specified end date or an end date that is defined as being many years into the future (as in the case of a long-term grant program). Programs typically have formal names, a mission, and a wide variety of functions performed by a multi-disciplinary team.
- Program Management/Leadership and Education Management
Designs broad-scale developmental plan of program. Collaborates with leadership to lead and implement strategies for alignment of the Program with the CCHMC mission and vision. Identifies, leads, and directs process/quality improvement activities and measures and maintains program outcomes. Oversees collaborations with other departments/divisions. Creates processes and collaborations relevant to program stakeholders. Builds consensus for programmatic and financial maturation with team via investigation of potential funding options, and assessment of needs and resources for directives and protocols. Leads and coordinates integration of activities, inside/outside the organization. May coordinate outreach activities/messages team, stakeholders and clients. Provides leadership for internal/ external education offerings and oversight for competency requirements/resources. Develops educational training using current evidence and research; serves as resource to multidisciplinary staff. Provides education/collaboration on internal/external improvement work. Participates in funding decisions for clinical education/ professional development.
Manage the reporting personnel. Make decisions regarding, and take responsibility for recruitment, selection, on-boarding, development, training, discipline, termination, evaluation, salary, payroll, and/or retention. Identify and work to correct personnel management issues. May maintain and/or create position descriptions and/or performance evaluation criteria. Consistently provides leadership and staff development through training, trending, consultation, coaching and communication. Focuses as a resource and responds to inquires related to specific subject matter. May leads, engages and holds teams or staff who are not direct reporting personnel accountable for program operations and/or achievement of strategic targets. May works closely with team leads or program staff to develop their ability to be effective leaders who manage a serious portfolio of work (could include publications, IRBs, grants, presentations nationally and internationally). May functions in a clinical expert role and responds to inquires related to specific subject matter May facilitates team collaboration, communication, and team meetings.
- Process/Quality Improvement
Identify, develop, and implement new methods, processes, and systems to improve and facilitate the team's work. Identify ways to improve data quality and usability and to streamline and enhance reporting processes and/or deliverables. Identify and recommend procedures to enhance or maintain a high level of effectiveness in daily operations. May participates in leadership activities to align EBP, PI, and research within the division or team and strategically plans for future. May identifies, leads, and provides oversight of process/quality improvement activities; measures and maintains program outcomes, facilitates the teams work. May design systems and improvement models for therapy that improve the health outcomes of patient populations, with emphasis on: (1.) increasing the overall (mean) population health; (2.) working towards eliminating disparities and getting best outcomes. May centers work around efficacy of care (the degree to which our services and interventions achieve the desired outcomes). May identifies and recommends procedures to enhance or maintain a high level of effectiveness in usual operations. Actively leads research efforts and presents results nationally. May identifies ways to improve data collection and quality/usability.
Direct and coordinate the daily operations of the programs(s), department(s)/facilities in collaboration with leadership. Direct, establish and monitor business processes to ensure effective and efficient operations. Identify and implement policies and procedures for improved utilization and operations. Identify opportunities for improving cost and quality through in-depth analysis. Develop and implement policies and procedures for improved utilization, quality and operations. Ensure operations are efficient, cost effective and effective. Resolve issues concerning staffing, utilization of facilities and equipment. Develop and interpret policies and procedures for staff and ensure that all policies are in conformance with Medical Center guidelines. Ensure compliance with all regulatory requirements associated with the Joint Commission, OSHA, CMS and any other agency. Promote programmatic development, efficient work and patient flow, supply and instrument management, and a safe culture and environment. Supports and monitors business processes to ensure effective and efficient operations. Identifies opportunities for improving cost and quality through in-depth analysis. May provide direct patient care.
- Grant, Data, and Financial Management
Provide support in the preparation and submission of external and internal funded projects via EPAS or online grant application portal as specified by sponsor. Serve as a liaison between the PI and subcontract sites in matters related to requested documents. Provide guidance to PI in relation to required attachments or documentation required by the sponsor. Assist faculty with special projects, reports, and correspondence as related to grant acquisition. Maintain records of annual evaluations for accreditation purposes. Develop and manage annual operating budgets or provide direction as needed. Implement and/or maintain a process for financial controls. Integrate the financial management and decision making across the department/division; assist with process for financial controls; review and provide direction on analysis of financial performance and discuss results with key stakeholders; contribute to the evaluation of variances, determine underlying causes and identify, present, and implement proposed solutions; establish and monitor productivity metrics. Provide oversight in revenue cycle management; creating competitive pricing, developing/expanding programs; and monthly revenue reporting.
Project Manager (PCC) Addendum to Job Description
Continuous maintenance and fostering of internal external as it relates to the Pancreas Care Center.
Manage the Pancreas Growth Fund Grant to include, but not limited to: lead PCC Growth Committee Meeting, continuous monitoring of growth budget, Track, report, and analyze programmatic volume.
Organize data to depict programmatic performance for internal and external presentations utilizing resources within PCC and Transplant Administration.
Serve as the lead for Quality Improvement projects for the Pancreas Care Center, ensuring collaboration with all related parties.
Strategic planning for marketing, physician outreach, education, social media including but not limited to the facilitation of site visits for the Pancreas Care Center team, conference planning, planning Pharma visits and dinners, and monitoring external social media.
Manage content and quantity of Pancreas Care Center Fact Sheet.
Monitor utilization of Pancreas Genetic Sequencing Panel that helps direct outreach endeavors.
Facilitate and monitor Dexcom supply management.
Facilitate Pancreas Care Center Seminar Series, sponsored by AbbVie, including the collaboration with center leader and other areas to ensure success.
Foster collaborations with funding agencies and pharma, such as pilot interests in projects and the Pancreas Care Center journal club.
Plan and facilitate Pancreas Care Center Team Building events as needed to create a positive and resilient culture.
Help center leader to host visiting fellows and professors, including the development of itineraries, ensuring appropriate welcome and onboarding as needed. Collaborate with clinical team on the trainees' models.
Create and ensure a positive atmosphere for all fellows to train in pancreas care.
Complete Pancreas Care Center, National Pancreas Foundation center of excellence credentialing in collaboration with center leadership.
Collaborate positively with program leaders in creating systems and processes for elements that are priorities for the program, including but not limited to TPIAT follow up, insurance coverage related to out-of-state Medicaid patients and overall system flow for the TPIAT program.
Partnering with outside Medicaid and other insurance agencies.
Collaborate with the marketing team on updating material for pages, and search campaigns for the Pancreas Care Center.
Prepare data for program leader's presentations on PCC outcomes, patient's scope, geography, breakthrough summaries and other areas as needed.
Improving and assessing patient access throughout the different divisions that serve Pancreas Care Center patients.
- Bachelor's degree in a related field
- 7+ years of work experience in a related job discipline OR Master's degree and 3-5 years' experience
Previous project/program management experience in a healthcare environment
Demonstrated ability to effectively collaborate with physicians
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).