Fast paced position in growing dealership. Requires detailed knowledge of car mechanics, strong interpersonal skills. Must be able to listen to and understand customers issues and needs. Advises customer on best course of action for their vehicle and best service plan for their budget and needs. Assigns service to specific mechanics. Maintains electronic and/or paper records of completed service work. Explains work performed by mechanic and makes suggestions for future maintenance. Most important is keeping the customer up to date on their vehicle while it is in the shop.
Must be able to read and interpret work orders, possess basic computer skills, stand for long periods of time, and maintain calm and patient demeanor with frustrated or confused customers.
High school diploma or GED required and MUST have some automotive experience.
Job Type: Full-time
Salary: $36,000.00 to $50,000.00 /year
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