Buckelew Programs mission is to promote recovery, resilience &hope by providing behavioral health & support services that enhance quality of life. Since 1971 the agency has provided behavioral health services along a continuum of care. Buckelew Programs helps individuals with mental illness to live, work, learn, and participate fully in their communities. Our innovative psychosocial rehabilitation program provides support to clients stabilizing through a psychiatric crisis.
The Case Manager (Service Provider IV) provides counseling, consultation, and case management to clients individually and in groups in a manner that facilitates growth, the assumption of responsibility, and the increased ability to relate effectively with others. The Case Manager works primarily in the field directly with clients as part of a team supporting client recovery and independence. Is required to maintain client documentation and billing ratios; administrative records; participate in team meetings and communicate with staff, management, clients, families and others.
Duties will include, but are not limited to:
Provide mental health recovery support and guidance with clients in a manner that emphasizes acceptance, yet supports and responds to clients’ needs and readiness for growth.
Provide system navigation for clients who may be experiencing acute mental health challenges.
Provide crisis intervention and crisis management services under direction of the Program Director and/or the Licensed Team Leader.
Be culturally sensitive to the general physical and mental health needs of clients.
Provide access to various medical and psychiatric care facilities.
Assist clients with accessing available community resources.
Provide education and access to peer-based support (i.e., Interlink, NA, AA meetings)
Complete required Medi-Cal documentation within the required time frames consistently.
Consistently meet the required billing unit expectation for the position.
Attend assigned team meetings and participate in a collaborative manner.
Use computer software (i.e. Microsoft Office/Word/Excel) for completing documentation and other work tasks.
Participate in on-call rotation as assigned.
Required Qualifications: An Associate’s degree in Social Services/Psychology (or related field) plus 6 years of experience in social services/psychology; or a Bachelor’s degree plus four years of experience in social services/psychology; or a Master’s degree plus two years of experience in social services/psychology required. Experience working with severe and persistent mental illness and substance abuse preferred. Position requires proven strong computer skills, excellent verbal and written communication skills.
Must have interest in working with persons with a mental illness or co-occurring diagnosis. Ability to work within all the rules, regulations, and policies that govern agency compliance. Ability to relate well with others, to work on many projects simultaneously, and to be empathic, firm and supportive with clients. Able to work both independently and as part of a multidisciplinary team. Knowledge of, or ability to learn, clinical/Medi-Cal documentation, to work within a client-driven philosophy, and local community care system. Applicants must have valid California driver’s license with an insurable driving record, use of own vehicle (mileage will be reimbursed monthly).
About This Opening: This is a full-time hourly position with a typical weekly schedule of Monday through Friday from 9:00 AM to 5:00 PM, or as agreed. Some flexibility is required based on client needs.