Customer Service Representative - Temporary

Benefitmall - Phoenix, AZ3.1

Customer Service Representative - Temporary - Phoenix

About BenefitMall:
BenefitMall is a national provider of employee benefits, payroll, HR and employer services. Working with a network of more than 20,000 Trusted Advisors, we enable small and medium sized businesses easy access to affordable quality workforce solutions including employee benefits, payroll, compliance, and HR Solutions. Our employees enjoy an inclusive company culture that helps them exceed their income by providing career growth opportunities while maximizing their talents and contributions to the organization. We also offer standard medical, dental, and vision benefits along with a casual work environment, tuition reimbursement and pet insurance.

The Role:
Part of our team, you will answer client calls regarding delivery of employee materials, research information in the system and respond to clients directly. Also provide backup to office receptionist.

9 to 5pm, Monday through Friday each week

Potential for overtime

Length of assignment: full time until January 31, 2019

Data Entry
Comfortable speaking with customers over telephone
Focus on customer satisfaction
Attention to detail
Projects as assigned

Required Qualifications:
HS Diploma or GED equivalent
1 or more years customer service experience in a professional environment
Exposure to Microsoft Office
Exposure to Salesforce a plus

We are an EOE F/M/D/V

BenefitMall provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Required Skills

Required Experience