Dispatcher

U.S. Sedan Service, Inc. - Sterling, VA

Full-time | Part-time

Full-time and part-time Dispatcher positions are immediately available at U.S. Sedan Worldwide for experienced dispatchers interested in long-term employment. This fast-paced job requires a quick-minded, caring, problem solver able to calmly calculate accurate DMV and Miami area driving times while juggling multiple priorities.

Dispatcher is a vital role requiring knowledge of the both headquartered areas and computer skills to ensure punctual on-time service by efficiently allocating trip, chauffeur and vehicle assignments. Success demands courteous telephone and electronic communication with chauffeurs and limousine clients while constantly monitoring changing status codes, flight updates, traffic, weather, and fluctuating client requests.

Phone & people skills and the ability to professionally communicate easily & naturally in English is a must. You will also build next-day game plans for the business by effectively forecasting future work flow using your knowledge of average trip times and chauffeur availability. Dispatcher requires attention to detail (think air traffic controller). You will need to handle and reduce stress by diffusing high-pressure situations with a flexible mindset and positive "let's solve this together" solutions. You will be privy to sensitive information and the highest level of integrity and confidentiality is necessary. All Dispatchers must be willing to work a week-day/weekend schedule mix. We look forward to you joining our team!

Dispatcher Core Competencies:

- Familiarity with DC/Maryland/Virginia and Miami area streets, traffic and typical drive travel times

- Ability to handle multiple priorities simultaneously, quickly and efficiently

- Excellent "people" and problem-solving skills

- Calm demeanor under pressure

- Self-motivated work ethic and the ability to stay on task until the job gets done

- Flexible nature and attitude of helpfulness

Our goal is to create an excellent work environment designed to enhance your personal growth. We offer Medical, Paid Vacation and Simple IRA. U.S. Sedan Worldwide is a drug-free workplace and all candidates must pass a criminal record and background check.

Job Types: Full-time, Part-time

Salary: $17.00 to $22.00 /hour

Experience:

  • Call Center: 1 year (Preferred)
  • customer service: 3 years (Preferred)
  • Dispatch: 2 years (Preferred)

Education:

  • High school or equivalent (Preferred)

Location:

  • Sterling, VA (Required)

Shifts:

  • Mid-Day (Preferred)
  • Evening (Preferred)
  • Graveyard (Preferred)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

Benefits:

  • Health insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Pay Frequency:

  • Bi weekly or Twice monthly

Job Duties:

  • Develop efficient routes to ensure that deliveries are made in a timely fashion
  • Maintain contact with drivers throughout their shifts and address any routing issues they might have
  • Monitor road conditions, construction zones, and accidents in order to revise routes as needed
  • Other duties as requested