Operations Business Senior Managers are responsible for driving large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement. To do this, these individuals are responsible for using high-level strategic thinking to see the big picture, determine multi-faceted problems, understand the fundamental parts of the problems and communicate the problems to a project team. Key responsibilities include creating and maintaining project work plans, manage issues and roadblocks faced during life of project and providing guidance and expert knowledge to all team members (direct reports and cross-functional team members), Business Analysts, Managers and cross-functional resources. Operations Business Senior Managers act as liaisons with internal and external project affiliates and collaborate project results and make recommendations to executive sponsor and Steering Committee. Having strong communication skills and cross-functionally partnering with all Operations teams and other Home Depot functional areas is critical for success of this position.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Drive large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement
Liaison with internal and external clients, operations staff, senior management/officers and others affiliated with project team
Create and maintain multiple project work plans
Manage issues and roadblocks faced during life of project and ensure issues are resolved
Partner cross-functionally with Operations process teams and all other SSC functional areas in driving change within Home Depot
Use high-level strategic thinking to see the big picture, solve multi-faceted problems, understand the fundamental parts of the problems throughout the organizaiton at all levels
Identify new, effective processes that are likely to add value to the stores bottom line
Determine goals, direction and action steps necessary to maximize short-term and long-term success of projects in departments
Ability to select, retain and motivate high caliber cross-functional staff including direct reports and full-time resources committed to project from other functional areas
Identify and correct key operational areas of improvement within Home Depot's core business.
NATURE AND SCOPE
Direct and indirect reports include 5-10 managers/supervisors/analysts from within Operations and dedicated from other functional areas.
Reports to Dir of Operations.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel 20% - 50% of the time.
Additional Environmental Job Requirements:
Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 6 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
On rare occasions there may be a need to move or lift light articles.
Knowledge, Skills, Abilities and Competencies:
Strong understanding of Operations and/or field knowledge
Proven track record in managing projects
Ability to influence others cross-functionally
Strong quantitative, analytic and business accumen skills
Strong critical thinking and decision making ability
Broad, strategic, original thinking to resolve complex problems