Responsible for leading development and execution of clinical integration activities/including driving physician alignment and engagement. The Chief Medical Officer (CMO) will champion clinical quality improvement and population health management activities throughout McLeod Health. This position will be responsible for the CMO duties for both McLeod Health and the McLeod Healthcare Network. The CMO will serve as a liaison between physicians/ CIN staff/ and hospital leadership/ playing a lead role in fostering integration/coordination/ and improvement of clinical care and patient safety.
The CMO will be a part of two dyads: (1) The Physician Leadership Development program in a dyad with the Vice President of Physician Recruitment & Retention, and (2) The McLeod Healthcare Network (CIN) in a dyad with the Executive Director the McLeod Healthcare network.
The CMO reports to the President and CEO of McLeod Health.
Key Responsibilities: CMO for McLeod Health
Maintains a professional image and exhibits Service Excellence to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
Establishes & enhances relationships & communications with the medical staff. This is accomplished through both formal & informal methods. The organization values the information use of daily rounds or huddles within the hospital to interact personally with medical staff.
Assists the Chiefs of Staff & other officers of the medical staff to assure that appropriate physician educational, peer review, and quality assurance systems are in place to fulfill the mission & goals of McLeod Health. Where a hospital in the McLeod Health system also has a hospital CMO, the CMO for McLeod Health will act in an advisory & resource role. These activities include, but are not limited to, the discharge of medical staff organizational functions; facilitation of solutions to problems in the delivery of care; planning & implementation programs & policies designed to improve medical practice & health care delivery; assisting the Chiefs of Staff & other elected officials of the medical staff of McLeod Health in the performance of their responsibilities; liaison between Administration, Board and The Medical Staff; input to Administration & Board regarding the policy making process of McLeod Health. The CMO directly assists the Medical Directors and the medical staff in efforts to meet standards of accreditation bodies in cooperation with the officers of the medical staff.
Participates in the development of the annual Clinical Effectiveness (CE) Plan. Is active in the role of Academic Detailing as described in the CE Plan. Acts as an advisor and source of information on the general direction of quality & quality measures within the various specialties of medicine. Participates as necessary in the active work of performance improvement teams to identify & resolve organizational & quality issues as part of the annual CE plan.
Develops & maintains effective communication & appropriate involvement with other publics, organizations, or groups that expand the effectiveness of the facility’s mission.
Participates in developing McLeod Health policies, procedures & directives as requested & communicates these appropriately to ensure that compliance is achieved throughout the facilities & organization. Participates in the Leadership Council for McLeod Health. Participates in monthly Board Meetings to advise the Board on quality improvement efforts. Participates in the monthly Medical Executive Committee & Medical Staff Meeting, and departmental meetings as necessary. Participates in McLeod Health meetings as requested.
Reviews pending legislation on local, state & national levels for its impact on health care; & when appropriate, enlists support from various facility publics to influence effective legislation to improve or enhance patient care & services.
Recommends programs to the President & CEO or his designee & assists in implementing programs approved by the Board. Participates with the Senior Administrative Team in working towards annual goals as set by the Governance Committee of the Board of Trustees. This normally includes three shared goals with the Senior Administrative Team as well as two individual goals.
Assists the Senior Vice President for Fiscal Services in the formulation of the annual Operating Budget including the recommendation of staffing levels & services for McLeod Health. This budget includes a statistical forecast, a salary budget, non-salary budget, capital equipment budget & projections of a cash budget.
Provides leadership, advice & counsel to the Clinical Outcomes (Quality Assurance/Review) Program based up on the principles of Total Quality Management and Continuous Quality Improvement. Plans & selects appropriate benchmarks, measures & tracks performance against those benchmarks, & takes effective actions based upon the principles of the problem-solving process or ‘A3 Thinking’ to improve performance. This process includes planning & administering a Clinical Performance Profile for medical staff departments.
Ensures on a day-to-day basis that the Medical Center is prepared for licensure and other types of inspections & surveys. Meets DNV/Joint Commission and South Carolina DHEC standards for safe, effective & efficient operations. Assures that the Medical Center’s physical properties are well maintained and safe.
Workers supervised: Supervises administrative staff of Medical Services as well as hospital personnel under the direction of departmental managers with the hospital.
Key Responsibilities: CMO for McLeod Healthcare Network
In coordination with the CIN Board and its Committees/ the CMO is responsible for providing leadership in facilitating the evaluation/ planning/ prioritization/ and successful implementation of CIN clinical and financial performance initiatives selected by the CIN Board of Managers. The CMO will actively provide input in recommending CIN initiatives that are consistent with the goals of the CIN Board. These initiatives will be based upon careful consideration of the complexity/ resources/ and the feasibility of implementation and sustainment of identified opportunities for reducing cost/ improving quality/ improving access to care and service
performance through care redesign. Performance will be monitored against
defined metric targets or goals. The success of CMO performance will be
determined/ in part/ by the overall success of these initiatives.
Responsible for success of implementation of CIN initiatives including the rollout/ evaluation/ tracking/ and performance oversight of CIN initiatives. The CMO will communicate directly with CIN participants in reporting provider performance results. When appropriate/ the CMO will meet with CIN participants to problem-solve/ educate/ and/or encourage support among CIN initiatives.
Develop strategies and actionable steps to optimize quality outcomes at the lowest cost through the promotion of evidenced based practice, the
development of clinical management guidelines, reduction of unwarranted
variations in care, enhanced workflow efficiencies and improved patient
experience through the network of providers.
Responsible for monitoring network performance and taking action to improve integrated care delivery and to increase in-network care participation among CIN participants.
Provides clinical oversight on the development and monitoring of
systems/programs to evaluate care quality and outcomes of the CIN. Facilitates transparent communication of provider quality/performance and provides education, support and remediation of providers to achieve improved performance.
Develop and monitor clinical integration programs which include collaborative linkages with post-acute care providers, Patient Centered Medical Homes, chronic disease management programs, and care management.
Provide leadership in clinical documentation initiatives such activities to
accurately report HCCs, drug formulary compliance, and compliance with clinical protocols, and evidenced-base guidelines.
Develops and maintains physician relationships that promote a culture of trust, collaboration, and transparency within the CIN.
Acts as liaison between the CIN physician participants and other clinical
Serves as liaison between the CIN and health system executive team
Supports administrative leadership in developing new care models and payment initiatives (pay for performance, shared savings distributions, contract negotiations, etc.).
Assures provider performance incentives are aligned with payer value-based contract arrangements and provider compensation models.
Graduate of an accredited medical school by an American accrediting body; specialty board certified; with at least 5 years of experience in the practice of medicine. The CMO must be capable of performing essential functions of the job. The CMO should have several years of progressive administrative experience in medical staff leadership positions. Participates as appropriate in continuing education & professional development programs & activities pertaining to health care, management, physician leadership & organizational behavior. Must have demonstrated skills & experience in clinical, educational, & administrative leadership which would be associated with the normal tenure in a variety of Medical Staff Leadership positions. The position will require the ability to work within a health care system that maintains a corporate centralization of some functions, i.e., Accounting, Corporate Compliance, Human Resources, Information Systems, and Marketing. Requires the interpersonal skills to exchange information with administrative & medical staffs in all facilities, volunteers, visitors & guests, & contacts in local & statewide organizations. Ability to read & interpret documents such as safety rules, operating & maintenance instructions, governmental regulations & procedure manuals. Ability to write routine reports & correspondence. Ability to speak effectively with internal & external groups. Ability to perform business algebra, add, subtract, multiply & divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compare rate, ratio & percent & to draw & interpret graphs. Knowledge of basic statistics & interpretation of statistical information. Ability to work with technology such as email, voicemail, fax, internet and intranet. Ability to apply common sense understanding to provide instructions in either written, oral or diagram form. Ability to deal with multiple tasks, priorities & problems in a complex organizational setting.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform major duties.
Possess knowledge of the mission & values of McLeod Health & the ability to support the beliefs & values contained therein.
Possesses a very high degree of analytical ability & problem-solving skills to evaluate information; to plan, organize & direct the work of Medical Services; to develop short & long-range goals; & to ensure the sound managerial practices.
Possess an in-depth knowledge of the administrative facets of the health care industry encompassing patient care, medical staff relationships, clinical effectiveness, finance, planning, marketing, labor relations & human resources.
Exhibits leadership & management ability, which engenders support & confidence of subordinates, medical staff & the community.
Exhibits well developed interpersonal skills to interact effectively in sensitive or complex situations with a variety of publics & able to make presentations before groups.
Understands the legal & regulatory environment of health care & maintains the hospital’s compliance with all appropriate regulations, laws & policies.
Licenses and/or Certifications:
Licensed to practice medicine in South Carolina. Must meet appointment qualifications for the active medical Staff of the MRMC
South Carolina license to practice medicine with appropriate Board Certification or qualification.
A minimum of 5 years' experience in medical staff leadership with prior experience in the role of a Medical Director or CMO for a large multi-specialty group practice, physician practice management organization, hospital/hospital system, or an MCO (preferably with a physician group practice component).
Extensive knowledge of clinical quality measures including process and outcomes metrics. Ability to accurately evaluate performance of clinical strategies and processes of care, identify gaps, and take appropriate actions to make improvements.
Solid business acumen and analytical skills, including an understanding of value-based care programs and financial and clinical population health data.
Leadership ability to positively influence the organizational performance in the achievement of its goals and objectives. Ability to successful influence and lead change effectively with diverse groups of stakeholders such as other physicians, executives, administration, and payers. Ability to lead change and build consensus.
Florence, South Carolina, United States
Position Type Details
McLeod Medical Plaza, 800 East Cheves Street