Administrative Support Associate - Advanced

East Carolina University - Greenville, NC4.4

This position is located in the School of Dental Medicine and will report to the Director of Clinics for Clinical Affairs. This position will provide administrative support for the faculty and staff in Clinical Affairs by handling a variety of responsibilities, including scheduling meetings, maintaining a calendar, coordinating travel, preparation of documents and reports, compiling records, and being in contact with different administrators, patients, and students. The incumbent must plan, direct and coordinate the many tasks that must be accomplished in order for the School to meet deadlines and expectations from a wide variety of internal and external constituents. The incumbent problem solves in response to requests from key administrators as well as coordinates and tracks projects to ensure that the project is completed satisfactorily and in a timely manner. The incumbent must be able to manage the Director of Clinics’ schedule and recognize the importance of the many demands that are placed upon the Director of Clinics time, while being cognizant of the need to provide the Director of Clinics with adequate time to respond to phone calls, emails, requests for information, etc. The individual is this position is the official gatekeeper of the Director of Clinics schedule and must be able to maintain flexibility on a moment’s notice to accommodate scheduling requests from the Dean, and other key administrators, both internal and external to the University. The individual in this position will identify topics and prepare agendas for various meeting as well as monitor, attend, and prepare minutes for these meetings. In order to accomplish the above tasks in an effective and efficient manner, the individual in this position must organize and prioritize the various projects and responsibilities that are within the purview of the School of Dental Medicine.

Minimum Education/Experience
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification required by statute or regulation

Preferred Experience, Skills, Training/Education
Proficient knowledge of Microsoft Suite, specifically Excel/Outlook/Word, patient scheduling (or patient representative experience), general dentistry knowledge and dental practice experience.

License or Certification required by the Department

Special Instructions to Applicant
Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Job Open Date 11/13/2018
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 11/16/2018
Open Until Filled No
Quick Link for Direct Access to Posting
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).

Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to Our office is available to provide assistance from 8:00-5:00 EST.