Security Investigator, Walt Disney World

Parks, Experiences and Consumer Products - Lake Buena Vista, FL4.2

30+ days agoFull-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Security Investigations team is responsible for a variety of investigative activities at the Walt Disney World Resort including: conducting investigations on matters related to workplace violence, fraud, theft, Cast Member misconduct, policy violations, intellectual property loss, and physical property theft. The team partners and collaborates with others within the Walt Disney World site as well as local, state and Federal law enforcement representatives to conduct comprehensive investigations.

Disney Security Investigator Cast Members receive a rate starting of $17.44/hour.
Schedule Availability
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am, 5:00am
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays as required
Ability to be flexible with work-hours in order to respond to urgent issues, to the situational needs and requirements of the workload.
The Security Investigator position is a non-costumed hourly role.
CFI (Certified Forensic Interviewer) designation
Associates Degree or higher
Bilingual (Spanish, Portuguese, French, Creole, Japanese, Arabic, Farsi)
Knowledge and familiarity with Corporate, Government and/or Military intelligence
Knowledge and understanding of Walt Disney World property, resources, policies and procedures
Experience in behavioral, threat, vulnerability and/or risk assessments, with certifications a plus
Experience with producing basic statistics and case analysis data in a standard case management system
Experience in corporate structure and culture
Security related memberships and certifications
Two years of experience in positions of increasing responsibility within security, military police, law enforcement field or related investigations discipline.
Proven investigative experience to include: conducting interviews; locating, reviewing and analyzing physical and technical data; preserving evidence; and producing cohesive and thorough written reports.
Experience with a standard case management systems, including entering and maintaining case documents and evidence.
Excellent written and interpersonal communication skills.
Proficiency in internet and open source intelligence research.
Experience in fundamental business skills and proficiency in standard office software programs, such as word processing and spreadsheets.
Security Investigators conduct investigations assigned by management, which relate to the interests of the safety and security of Guests, Cast and company assets.
Conduct complex investigations into potential unlawful activity, violations of company policies and procedures in an efficient, thorough and professional manner.
Prioritize multiple investigative tasks and responsibilities in a fast-paced environment, while maintaining positive collaborative relations with various partners/clients.
Thoroughly conduct interviews and inquiries in an effort to protect Walt Disney World assets.
Track and analyze statistical information to identify trends and/or persons to resolve violations of company policies.
Quickly and effectively respond to supervisory direction regarding the scope and direction of investigative tasks.
Build and maintain strong relationships with Cast Members at all levels and all lines of business to provide excellent service to our Guests and Cast.
Use the appropriate guidelines with regard to incident response, and follow the appropriate guidelines for incident scene documentation, protection of evidence, and the notification process.
Author detailed professional reports and maintain well-organized and accurate Incident/Case files.
Conduct professional investigative interviews of Cast Members and other parties often involving sensitive subjects.
Maintain strict discretion and confidentiality.
Interface, as necessary, with executives concerning ongoing investigations and related investigative matters.
Build and maintain effective working relationships with law enforcement agencies and industry counterparts.
Schedule Availability
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am, 5:00am
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays as required
Ability to be flexible with work-hours in order to respond to urgent issues, to the situational needs and requirements of the workload.
The Security Investigator position is a non-costumed hourly role.
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