Under the general direction of the Office Manager and the overall supervision of the Chief of Police, is responsible for performing a wide variety of typing, clerical and general office duties in support of the Police Department, to include recordkeeping, accounting and providing assistance and information to departmental staff and the public.
Brief Description of Duties
Welcomes visitors, determines nature of business and directs appropriately. Screens and directs telephone calls, answers various inquiries personally from the general public and other city departments. Provides information on departmental services and functions and refers inquiries to appropriate department or person. Type, record, and file a wide variety of police records, reports, and materials, including memos, letters, reports, complaints, warrants, citations, and crime and traffic reports. Assemble, code, record, and summarize a variety of police record data, including crime reports, traffic related incidents, warning tickets, and parking tickets. Sort, file, copy, and distribute crime reports, traffic reports, citations, petitions, and other materials to appropriate personnel. Assist department personnel and the public in person and by phone, including retrieving information and files, mailing out requested reports to outside agencies in accordance with established regulations, and providing general information regarding department policies, procedures, and regulations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School diploma or GED required. Associates or Bachelor's degree in Business or closely related field required. Minimum of two (2) years experience in an office or administrative setting with receipting and deposit related functions. Ability to maintain confidentiality and integrity of the office and department. Ability to pass an extensive criminal history background investigation to include no prior serious misdemeanor or felony convictions. Ability to perform minor bookkeeping duties and demonstrable knowledge of other office practices and procedures. Ability to become a Notary Public for the State of South Dakota. Demonstrable skill in communicating professionally with the public, both orally and in writing; to answer requests for information; and to compose routine correspondence. Must be detail oriented, have good organization skills with ability to multi-task. Must be dependable, responsible and have the demonstrated ability to work cooperatively with others.