Housekeeping Room Inspector

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - Hilo, HI (30+ days ago)3.9

Full-time

The Opportunity
We are currently looking for a Housekeeping Room Inspector to support the Director of Housekeeping in the daily operation and leadership of our Housekeeping Team at our property.
Job Responsibilities
As a Housekeeping Room Inspector, your responsibilities will include:

Checking rooms (check-out and occupied) daily to ensure that the quality standards are being maintained by the Room and House Attendants
Ensuring that all guest rooms, public areas and back of the house work areas meet the established standards in order to maximize guest satisfaction and revenue
Reporting all maintenance issues to Rooms Control in a timely manner
Assisting with/expediting special guest requests such as requests for extra towels, blankets and/or pillows
Working with team members to develop their skills
Assisting team members in securing all supplies and tools necessary for the completion of their jobs as the need arises
Assisting team where necessary to ensure optimum service to guests

Job Requirements
The ideal Housekeeping Room Inspector will possess strong communication skills, a clear understanding of guest service in a hotel environment and demonstrate the ability to evaluate and address room discrepancies.

The minimum qualifications for this position are:
Minimum six months housekeeping inspector experience in a hotel property of similar size and quality
Knowledge of Hotel policies applicable to housekeeping, especially those relating to safety and security of guest and Hotel property
Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the Hotel
Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible
Ability to read and write basic English in order to complete forms such as a room status report and/or room inspection form
Ability to provide clear direction, instruction and guidance to team members
Ability to organize and prioritize work and meet deadlines
Ability to work a varied schedule that may include evenings, nights, and weekends
Multiple language abilities preferred, fluency in English required

An Equal Opportunity Employer
About Evolution Hospitality
Headquartered in Orange County, CA, Evolution Hospitality is one of the top privately-owned hotel management companies in the US. Evolution Hospitality has a well-defined vision, a strong sense of values and guiding principles, and a long-range, quality-minded approach to business. From unassuming beginnings with a single property, today Evolution Hospitality is recognized as a first-class operator of hotels.
We are proud to offer candidates a dynamic career, personal growth, a strong tradition of mutual trust, integrity and an opportunity to make an impact on the business. Simply put, it means that it feels a bit different to work here. We are universally driven by our fundamental values and beliefs. At Evolution Hospitality, all associates are selected and evaluated on two criteria equally: results and culture. Honesty and humility are equally important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. Superstars are those individuals that not only create value for the company but also genuinely embrace and live Evolution Hospitality's unique culture.
Are you ready to evolve? If you are interested in establishing a solid career and taking giant strides in personal growth, Evolution Hospitality is just the family you;re looking for.