Who We Are
Cadence is committed to serving the lifelong needs of our customers. That’s a commitment made possible by our exceptional teammates. Our team members are what set us apart. Friendly, open, personable and committed to excellence, our teammates make up more than just a bank … they make up our communities.
No matter where you are in life or where you’re going, we may have the right career for you.
Cadence offers a competitive and comprehensive benefits package centered on the well-being of our teammates. Some of our benefits include medical, dental, vision, employee assistance program, life insurance, 401(k), Retirement Pension Benefits, parental leave, tuition reimbursement, and more.
What The Role Is
As a Personal Banker III/IV, you will help clients achieve financial well-being through deep customer relationships and a thoughtful understanding of their needs. To offer the best and most appropriate personal business financial products and services you will use a guided conversation and sales process to proactively identify new account and loan origination opportunities. This is an on-site position.
How You will Make an Impact
Build, develop and deepen customer relationships through active market business development, needs-based questioning to identify deposit, credit and investment solutions to help customers achieve their financial goals.
Support the transactional needs of the banking center on occasion and at manager discretion and also referring identified opportunities to the appropriate line of business.
Meet or exceed individual sales and activity objectives - measured by an individual scorecard. Also, establish preset appointments to identify customer needs via in-person meetings, teleconsulting activities and outbound community involvement.
Enjoy working in a team environment with frequent interactions with fellow teammates and customers.
Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers.
Originate new consumer and business depository accounts and execute a defined new customer onboarding plan. Also includes origination of cash management solutions such as Treasury Management, Merchant Services and ACH.
Explore the customer’s financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate.
Originate consumer lending applications including home equity lending (NMLS registered).
Uncover small business opportunities and make quality referrals to proper business partners and team members.
Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives.
Who You Are
High school diploma or GED required.
Bachelor’s degree, Associates degree or equivalent work experience preferred.
2-3 (3+ years if level IV) years of banking experience or demonstrated sales experience in business, retail or other industries.
1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources in a retail environment.
1 year cash handling experience in a banking or retail environment preferred.
Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment.
Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations
Regular and reliable attendance
Works cooperatively with others
This position requires S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) can provide information about the requirements for registration.
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Cadence Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.