Comprehensive Community Advocate/Case Manager

Jewish Family Service Association of Cleveland - Beachwood, OH3.3

Provides case management, safety planning and advocacy services to victims of domestic violence in culturally diverse populations. Assists clients in achieving goals to increase safety and promote healthy life choices. Collaborates with internal and external resources.

Duties and Responsibilities:

Assess the lethality of a client’s situation and provide safety planning services.
Provide assessment and service plan for clients
Educate client on domestic violence dynamics and healthy relationships
Provide supportive coaching and crisis intervention to domestic violence clients
Link clients to appropriate services within the agency and in the greater community
Advocate for clients within the justice system
Provide support to domestic violence victims during interviews with attorneys and prosecutors
Collaborate with staff on special projects as needed.
Serve as a community liaison and community educator as needed.
Explain victims’ rights as set by the State of Ohio
Orient victims to Civil and Criminal justice system by explaining procedures and offering accompaniment to court
Maintain appropriate documentation and collects statistical data for the Intimate Partner Abuse Services Coordinator
Assists in development and modification of policies and procedures for the Intimate Partner Abuse Services as needed.
Participates in regular supervision and team meetings
Demonstrates awareness of, follows all safety policies and procedures, and adheres to all recommended safe work practices. Also contributes to the control of hazards in specified area of responsibility.
Keeps up to date with best practices surrounding domestic violence safety planning
Performs other duties or special projects as required or as assigned.
May need to transport clients in personal vehicle on occasional basis

Job Requirements
Minimum Qualifications
Educational/Training Requirements:
Bachelors in social work, or related field required and/or relevant domestic violence experience is required
Masters degree in social work, or related field a plus
Two years post degree professional work
2 years experience working with domestic violence cases and group facilitation preferable
LSW or equivalent preferred
Knowledge, Skills, Abilities, Core Competency and Personal Characteristics

Considerable knowledge of civil and criminal court system; crisis intervention practices, interviewing, community referrals and resources, crime victimization; victims’ rights and advocacy techniques; show competent knowledge of agency and services provided;
Ability to make sensitive and insightful observations of individuals and to determine a course of intervention;
Ability to address crisis situations and respond with prompt decision and action;
Knowledge regarding domestic violence safety issues;
Knowledge of social, emotional, and personal aspects of domestic violence;
Possesses a Trauma Informed approach to working with clients
Working knowledge of community resources available for victims of domestic violence;
Ability to perform job duties with a high degree of initiative and independent judgment;
Sensitivity to working with diverse cultures and language abilities
Ability to organize work, engage in a variety of tasks, and consistently meet deadlines;
Demonstrate sound judgment and outstanding interpersonal skills;
Emotional maturity, stability, personal integrity, initiative and resourcefulness;
Ability to communicate clearly and sensitively with staff, board members, accrediting bodies, funding bodies, clients, volunteers, and the general public.
Good written and verbal communication skills;
Working ability to communicate effectively with victims, law enforcement and court personnel; coordinate and maintain effective working relationships with courts, agencies, and individuals

Physical Demands:
The physical demands are minimal and typical of similar jobs in comparable organizations.

Work Environment:
The work environment is representative and typical of similar jobs in comparable organizations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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