Full Job Description
Additional Work Location(s) :None
About the Role
The Lighting Sales Representative will be responsible for collaborating with the Lighting sales team to support the sales channel and executing a focused sales strategy within the North America Lighting business.
What You Will Do
Support Lighting Sales team by following-up with customers on various items, updating CRM system with all sales activities, including managing the pipeline through a defined sales process.
Proactively resolve outstanding customer issues to ensure brand loyalty.
Works closely with Lighting sales team and technical resources to achieve sales, margin and assigned profit goals
Manage inbound inquiries for sales related topics
Provide daily, weekly, and monthly reporting support for the region on sales activities, pipeline, revenue vs. target, etc.
Represent HARMAN brands as a liaison for Sales and administration activities related to product availability, quotation/perform invoices, order processing, product shipment, account status and after sale follow-up/
What You Need
Minimum 2 years of Inside Sales or Tech support experience
Experience using a CRM system
Proficient in all Microsoft Office Suite products.
Excellent communications skills
Superior follow-up and attention to detail skills
Strong ability in problem resolution, team building, and dealing with ambiguity
What is Nice to Have
Excellent team working, interpersonal and customer service skills
The ability to multitask and quickly switch your focus
Excellent organizational skills
What Makes You Eligible
Be willing to work in a Home Office
Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
Opportunity to collaborate with talented teams across the world.
An inclusive and diverse work environment that fosters career development opportunities.
Excellent discounts on HARMAN and Samsung products.
Competitive wellness benefits.
HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)