Overview:
VZN Eye Care, A Hauser-Ross Eye Institute Brand, is seacrching for an amazing, full time, patient service focused Optician/Optical Sales Specialist for our Sheridan Road, Chicago, Illinois office. No late nights, no Sundays, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities
Our Top Candidate will have at least one year of optical sales experience. We will consider training the right candidate who brings at least one year of optometric technician experience or medical front desk experience in an optometry practice
Lawrence Eye Care has integrated with Hauser-Ross Eye Institute and our name has officially become VZN Eye Care – Hauser-Ross Eye Institute. For over 49 years, Lawrence Eye Care’s goal has always been to provide quality care to everyone in our community. We are committed to doing our part in protecting sight with a pledge to serve all and do so equally, without prejudice. We support and defend the right to safe, caring, and equal treatment for all in our practice: patients and teammates. We are in this together!
Lawrence Eye Care is a state renowned vision care provider located in Chicago. It’s our goal to enhance your quality of life by enhancing your vision. We do this by providing services with a team of doctors who value knowledge and friendliness and prove it by staying informed of the latest advancements and approaches, so you can be sure your eyes are in good hands. We will continue to provide the same quality of care and level of service you have come to expect. We value our patients and look forward to continuing to provide superior eye care to our community.
All of us at Hauser Ross Eye Institute are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.hauser-ross.com.www.hauser-ross.com
The Optician will dispense and fit spectacles and other optical aides, working from printed or computerized prescriptions with assistance. They will advise patients on various types of lenses and spectacle frames, including advice on style, weight, and color. Instructs patients on how to wear and care for their spectacles and contacts.
**Hauser-Ross will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work.
Responsibilities:
- Consult with patients to select appropriate products based on the needs of the individual. Actively listen and question the patient/customer regarding life style to aid in proper lens and frame selection.
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Address any patient concerns with patience and a caring attitude. Point out the benefits of comfort, vision correction, savings and value to the patient. Close the sale and thank the patient by name for their purchase.
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Read and interpret eyeglass prescriptions as written by the eye care providers, and follow all instructions accordingly.
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Take time to assist in taking frame and facial measurements to ensure correct fit and positioning. This will ensure a comfortable fit and good vision correction.
- Utilize small handheld instruments as well as larger instruments and machines, including: pupilometer and lensometer.
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Attend monthly sales meetings and read all of the product and skill memos provided by your team. These will provide you with important updates and selling tips.
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Troubleshoot patient complaints; adjust or repair spectacles as needed.
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Communicate with patients regarding their insurance benefits and pricing.
- Ensure complete patient confidentiality as established by the practice policies and HIPAA.
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Coordinate with the clinical associates/doctors to ensure a clean handoff from clinic to dispensary.
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Work in cooperation with other dispensary associates to meet and exceed daily and monthly sales goals.
Qualifications:
- High school diploma or equivalent, some college preferred.
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It is highly preferred that all Opticians obtain ABO certification within 18 months of employment.
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Customer centric focus.
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Strongly prefer demonstrated sales experience.
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Strongly prefer some ophthalmic experience but not required.
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Excellent communication and interpersonal skills, ability to work as a team player.
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Excellent math skills that allow for precise work (basic algebraic equations and monetary calculations).
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Strong organization and problem solving skills, proficient with Microsoft applications.
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Ability to make decisions using industry standards that can be checked with precise measurements of accuracy.
In turn we will offer:
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Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability.
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Company paid life insurance.
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Paid holidays and generous paid time off.
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Paid parking where applicable.
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Team oriented working environment where you are heard and respected.
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Clear career ladder opportunities.
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