Slutzker Center for International Services
Director, Slutzker Center for International Services to Students
Commensurable with experience.
Standard University Business Hours
8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
Reporting to the Associate Vice President, Student Engagement, the Director will lead best practices and initiatives of the Slutzker Center for International Services for all undergraduate and graduate international students and exchange visitor scholars.
The selected individual will serve as the Principal Designated School Official (PDSO) and Responsible Officer (RO) under the Department of Homeland Security’s Student and Exchange Visitor Program (SEVP). They will provide oversight on resources for international students, exchange visitor scholars, and their dependents on issues related to immigration status, employment, and cultural, social and academic concerns.
The Director will work collaboratively across the university to create a welcoming and supportive environment for international students and scholars, and will establish and maintain professional networks and relationships with strategic national and international organizations related to international education and diversity.
Master’s degree in related field (Higher Education Administration, International Affairs, or Business) or knowledge and skills typically acquired through completion of a Master’s degree or equivalent.
Job Specific Qualifications
• 10 years of related experience advising students and exchange visitor scholars using SEVIS, and planning and implementing international student and scholar programming.
• Knowledge of US immigration laws and regulations, including using SEVIS as a Principal Designated School Official and Responsible Officer.
• Excellent written and verbal communication skills.
• Outstanding organizational skills.
• Strong leadership skills and a minimum of 5 years of supervisory/management experience.
• Demonstrated diversity and inclusion experience, with sensitivity to cultural differences.
• Demonstrated experience with managing a department budget.
• Demonstrated international student affairs experience.
• Demonstrated experience collaborating with university partners and community organizations to create a welcoming and supportive environment for international students and scholars.
• Knowledge and experience with assessment, student development, and intercultural communication.
• Ability to communicate with diverse constituencies at varied levels both internally and externally.
• Provide leadership with regard to immigration policies and compliance standards and protocols for non-immigrant visas, including visa support and programming to support international students regarding work options in the U.S. following graduation.
• Oversee University compliance with Department of Homeland Security and Department of State by developing and updating policies, eligibility requirements and application processes for practical training employment and other off-campus employment benefits as well as other benefits (reinstatement, change of status, academic training) for F and J students and exchange visitor scholars and their dependents.
• Provide leadership and management of the staff and administrative operations of the Slutzker Center including strategic planning, fiscal responsibility and budget oversight, recruitment, hiring and training, performance evaluation process, technology needs and usage, and programming and event planning.
• Collaborate with ESE Communication Director and Marketing and Communications department on all communication related to international students and exchange visitor scholars.
• Oversee department web content and social media activity.
• Develop and oversee ongoing programs throughout the year for international students and scholars to facilitate and support cultural adjustment, academic progress, and ongoing well-being at Syracuse University, working closely and collaboratively with ESE and other offices within the university.
• Oversee the management of crises involving international students and their families, including death, physical and emotional health, financial, natural and political crises, coordinating with related institutional, community and home country designated support systems.
• Serve as the Syracuse University Principal Designated School Official (PDSO) and Responsible Officer (RO) for the Student and Exchange Visitor Program.
• Ensure compliance with federal regulations and policies, submit reports to federal agencies, and maintain SEVIS records.
• Oversee and perform the review process for academic progress and enrollment for international students each semester in order to ensure compliance with current and new immigration regulations.
• Coordinate communication/intervention with the Department of Homeland Security and Department of State on behalf of international students and exchange visitor scholars should problems arise.
• Oversee new and transfer international student pre-arrival processes, communication, resources and information orientations to ensure compliance with Department of Homeland Security and Department of State regulations.
• Create, implement and supervise informational workshops for international students and facilitate outreach to university departments to provide information or updates about visa requirements and benefits.
• Develop and implement effective international student retention strategies and programs.
• Oversee and assist with development, organization, and implementation of cross-cultural programs, trips and events for the university to ensure fulfillment and support of the university mission and strategic plan.
• Provide data to schools/colleges, academic department heads, Admissions, and other offices with international student enrollment each semester.
• Other duties as assigned.
In addition to completing an online application, please attach a resume and cover letter for consideration.
About Syracuse University
Syracuse University is a private research university of extraordinary academics, distinctive offerings and an undeniable spirit. With a gorgeous campus in the heart of New York State, a global footprint and a history that dates to 1870, we embrace diverse backgrounds and viewpoints.
Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 123 countries. Our proud commitment to veterans and their families is unrivaled in higher education. Home to 11 schools and colleges, Syracuse University blends the foundational power of the liberal arts with the intense focus of professional programs. We offer undergraduate, graduate, and professional degrees in Architecture, Arts and Sciences, Education, Engineering and Computer Science, Sport and Human Dynamics, Information Studies, Law, Management, Citizenship and Public Affairs, Public Communications, and Visual and Performing Arts.
A medium-sized city situated in the geographic center of the state, Syracuse, N.Y., is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains, the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
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