We’re a technology company, so naturally, our people use technology—a lot—to rock their roles and get things done. And with technology being such a crucial factor in our drive to provide our customers with the best solutions around, our tech pit crew is equally crucial to our success. That’s where you come in. As WebPT’s Systems Administrator, you’ll be responsible for performing maintenance and troubleshooting to keep all of our servers, network, internet—including desktops and laptops, applications, printing services, and VoIP phones—in tip-top condition.
Implementation and maintenance of virtual and physical server hardware
Configure servers and workstations for a HIPAA compliance within the company.
Assemble, implement, and configure network hardware and software.
Troubleshoot and configure various LAN/WAN hardware, including switches and wireless access points.
Schedule repairs for various equipment contracts.
Document standards, problem resolutions, and procedures.
Throw business casual to the wind. We want casual-casual. Rock flip flops and jeans. We don’t care, so long as you do good work and enjoy yourself.
Get ready to fly by the seat of your pants. This role is ever-evolving—just like WebPT—so while you don’t need to be Cirque du Soleil flexible, we may occasionally ask you to do a few cartwheels, or at least try some things outside of your wheelhouse.
Abilities and Knowledge
Have mad Active Directory skill
Be fluent in Microsoft Office (including Word, Excel, Powerpoint, and Outlook) and the Google suite (including Gmail, Google Docs, and Google Calendar).
Know wired and wireless networking protocols like the back of your hand.
Be a Shoretel VoIP phone guru.
Be cool under pressure. Things can get pretty hectic at times, so we want to make sure you keep calm and carry on through even the most stressful of circumstan
Problem-solve like a boss We’re looking for someone with a head for making decisions and a knack for finding solutions.
Talk nerdy to me—er, all of Know your stuff and talk about it confidently, accurately, and honestly.
Rock the mic like a vandal—not just in karaoke, but in all forms of communication (i.e., communicate effectively).
Know how to roll up your sleeves. We have a lot of brass tacks here, and we like to get down to ’em.
Jibe with our culture. We’re talkin’ energy, integrity, positivity, a hunger for knowledge, and a passion for helping. Bring all that and a bag of chips. Seriously, we love chips.
Education and Experience
At least five years of experience supporting MS Windows Server environment (Windows Active Directory, Imaging Servers, File Servers)
Ability to author and troubleshoot scripting languages
Proven ability to effectively operate and troubleshoot Windows and MacOS hardware
Experience supporting ShoreTel VoIP or similar phone systems
Experience managing a medium-sized Cisco network infrastructure
Experience in a high availability 99.99% environment preferred.
Availability to be on call 24/7 when needed
Availability to work on weekends and evenings as needed
Experience with help desk/IT ticketing systems
Security+, CCNA, MCA, MCSE/MCSA
Experience with cloud applications, Google Apps,
Experience with Hypervisor technologies (Hyper-V or VMWare)
WebPT will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will not be exposed to weather conditions, and the noise level is usually moderate.
WebPT will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally need to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; or taste or smell. The employee must occasionally lift and/or move up to 25 pounds. This job requires specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.