The Director of Community Relations will be responsible for generating new client leads and closing service calls through grass roots marketing. This will be accomplished through developing, maintaining and expanding relationships with the professional community who are in a position to refer potential clients to the company and through maintaining and developing new marketing methods.
Primary Responsibilities (include, but not limited to):
- Identify all local referral centers in Manhattan, The Bronx, Brooklyn and Queens (hospitals, nursing homes, assisted living with rehabilitation or respite care, doctors’ offices and other health providers) to determine lead sources
- Develop and manage new lead sources per blueprint and sales strategy
- Perform client assessments; coordinate with the office staff to ensure client starts in a timely manner
- Personally visit and arrange meetings with persons responsible for or in a position to refer clients, this includes private, public and non-profit organizations
- Arrange presentations of Senior Helpers services at staff meetings in hospitals, nursing homes, doctor’s offices and private companies.
- Attend trade shows, conferences, networking events representing Senior Helpers services. Network with others in the industry to develop additional lead sources.
- Assist in coordinating various marketing methods including, direct mail, print ads, networking, and develop new methods of marketing Maintain and manage a (CRM) Customer Relationship Management system
- Responsible for attending after hours networking events & after hours client assessments
QUALIFICATIONS:
-Familiar with Excel, Word and general Windows' operations
-Professional experience in the field of customer service.
-College degree
-Business Degree preferred
-2 Professional references
-Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently.
-To apply for this position you must submit your resume and cover letter
Job Type: Full-time
Pay: $85,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental Pay:
Education:
Experience:
- Community Outreach: 4 years (Required)
- Marketing: 4 years (Required)
- Home & community care: 2 years (Preferred)
Willingness to travel:
Work Location: In person
